While it is unlikely to catch its German rivals, Lexus is pushing hard to grow sales and awareness in the UK, says director Ewan Shepherd
Between falling sales, fire recalls and Brexit, Vauxhall endured a torrid 2016, but the last thing MD Rory Harvey wants is a knee-jerk reaction
Embedding demonstrator-equipped ‘customer champions’ in service centres will broaden coverage, believes SsangYong managing director Paul Williams.
Toyota GB managing director Paul Van der Burgh is not chasing volume, but quality – in a broader product range, more profitable dealers and better service.
Most car brands offer at least one alternative fuel model, but dealers need to learn to sell them differently to traditional vehicles.
North Europe general manager Peter Denton believes a bigger network, more used sales and better service will help Maserati emerge from its big brother’s shadow.
BMW is expanding its digital sales platform to Mini and its used cars, but the brand says dealers will always be at its heart
Mitsubishi UK managing director Lance Bradley believes a new SUV a year and training for dealership staff could take it to 50,000 registrations by 2021.
Renault’s dealers rewarded it at this year's AM Awards for a plan that boosted market share and profits, says former sales director Darren Payne.
Jaguar Land Rover's network rethink will affect almost every site in its retail network by the time it concludes in 2018.
In Suzuki's ‘family’ of UK dealers, there is more to measuring success than just the numbers, says sales and marketing director Dale Wyatt.
Honda ditched its 80,000-registration target for next year, but believes a new range and transformed finance and aftersales operations are cause for optimism.
A 12-vehicle model offensive over the next six years may offset the shock of losing profitable DS franchises for more than half of Citroën’s current network.
Peugeot believes new dealer remuneration models, Just Add Fuel scheme and online leads will reap rewards in UK market share.
Subaru is focusing on SUVs, ‘boutique service’ and high margins to take registrations and dealer numbers to heights not seen since the turn of the century.
McLaren sales director Jolyon Nash explains how new supercars, expanded production and a focus on aftersales will boost dealer profits.
In seven years, Mercedes-Benz UK has gone from last to first in dealers’ affections. Chief executive Gary Savage says it has no intention of letting up
The boom in new car registrations continues, but some in the motor trade are starting to worry about the level of artificial inflation in the market.
Car manufacturer data can help franchised dealers spot the right time to target finance renewals.
Complicated offers and sluggish reactions hurt Škoda in the eyes of its dealers last year, but brand director Alasdair Stewart says that is behind them now.
A new flagship site, filling open points, an EV and a sportscar – Kia is pulling out all the stops to hit its target of 100,000 registrations by 2020
Manufacturer approval, long-term planning and due diligence are essential to car dealers' acquisition strategies.
With its new Vignale sub-brand, Ford hopes to keep its corporate customers and perhaps snare more by marrying high-spec cars to a premium aftersales experience.
Volkswagen has adapted to market changes and rapid growth by consulting its dealer network
After a year in post, Vauxhall UK managing director Tim Tozer says new cars, a new CI and new retail models give its dealers a lot to look forward to in 2015
