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That balance replaces the all-out volume ambition of some other national sales companies – after 18 months in the role, Toyota GB president Paul Van der Burgh makes no claims for UK market domination, no insistence that dealers will double their sales volume by 2020.
What Van der Burgh does talk about at length is quality – of products, of business done, and of customer experience.
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An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
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