Keyloop's Jacqui Barker shares her thoughts on the opportunities for dealers to innovate and to become closer with their customers through divergent technology.
A robust technological foundation is decisive for the auto industry’s digital transformation, yet its importance is often neglected in favour of customer experience. This oversight risks draining resources and eroding competitiveness, writes Mathias Heegaard, CEO of car subscription service :Dribe.
This Techwatch feature by Automotive Management outlines some of the recent highlights in motor retail technological developments.
In a new series of monthly Executive Views, Keyloop's Jacqui Barker - a one-time colleague of the Automotive Management team and last year's winner of the Barbara Cox Woman of the Year trophy for inspiring automotive women - will share her thoughts on the changing dynamics in motor retail, from technology's influence to the necessary evolution of its workforce.
The remarketing sector is on the cusp of a transformative era as artificial intelligence (AI) integrates into processes like vehicle health assessments, movement logistics and optimising stock selection.
The monthly Techwatch feature by Automotive Management outlines some of the highlights in motor retail technological developments. Written by Alex Wright
Consumers are looking to the UK's OEMs and dealer networks to help them comprehend whether they should go for an electric vehicle and, if so, to ensure it meets their needs.
Welcome to Automotive Management’s new monthly Techwatch section, where we summarise the latest technology news, product launches and developments of interest to motor retailers and finance specialists.
Busy motor retail leaders will want to maximise their time spent at Automotive Management Live 2024 on November 13. So here's a potted guide:
Robin Brundle's Recyclus Group is the UK’s first industrial-scale recycler of lithium-ion batteries, dedicated to developing a stable supply chain for battery metals.
Accurate battery health monitoring will have a huge impact on the resale value of used electric vehicles (EVs) but consensus around certification processes will be essential to build the public’s confidence.
AM's regular columnist Professor Jim Saker, president of the Institute of the Motor Industry, notes that external factors are increasingly forcing a change of thinking in a traditionally insular motor industry.
The 2024 AM Award for Best New Product or Service was won by AU Limitless for its technology solution, Limitless Platform.
James Lever of TekCor4 explains how unlocking the full potential of customer data can help dealers to retain more customers and boost their profitability.
Experts share advice on how dealers can effectively manage customer reviews and complaints to preserve the bottom line and ensure repeat business for the future
Matthew Walker, managing director at Mobility in Motion, warns upcoming regulations will challenge firms serving motorists with disabilities
Motor finance firms are exploring the role of AI (artificial intelligence) in supporting car loan sales and FCA regulatory compliance
The 2023 AM Awards judges selected AutoBuzz as the winner of Best New Product or Service due to its novel approach to solving an issue with post-order communication
As car dealerships are increasingly omnichannel retailers, the expertise they provide is still appreciated by most car drivers, industry experts tell Tom Seymour
In this latest '5 minutes with' interview, Keyloop's chief alliances officer Megan Harvey talks with AM contributor Tom Seymour about the new way it is working with suppliers and dealerships as part of its new 'partner ecosystem'. This comes after fears were raised by some industry figures that higher costs for partners would be passed on ultimately to the car dealers in those partners' client base.
Car retailers have been told “there is no silver bullet” in the fight to avoid potentially devastating data-grabbing cyberattacks as high-profile AM100 businesses continue to recover from hits on their digital systems.
As car retailers across the UK look to combat soaring energy prices with the installation of renewable solutions, AM interviewed Journey Energy Solutions managing director Darren Riva.
Volvo Car UK has followed its recent launch of direct-to-consumer online used car sales with the launch of Volvo Fleet and Business Online following a successful pilot scheme.
AM-online examines the impact of technology and e-commerce on the traditional in-showroom process of providing point of sale motor finance
As the car retail sector becomes increasing digital-savvy, AM's Debbie Kirlew took a look at six key areas where strides are being made towards a true omnichannel customer journey.
