Tech firm MAD Devs has launched a new digital aftersales department as part of its cloud-based iStoreDOCS document management system to streamline service and repair processes for dealerships.
FixMyCar will launch its FixRated approved network of trusted garages in partnership with The Motor Ombudsman (TMO) in early 2025.
Drivers are increasingly prioritising data security when selecting garages for servicing and repairs, according to the findings of a new survey from Digidentity.
Halfords is urging the Government to urgently reform the Apprenticeship Levy as it posts a dip in underlying profit before tax performance for H1.
Electric vans are seeing shorter servicing times, while hybrids are at the other end of the spectrum, according to early fleet data from Epyx.
New analysis by roadside assistance organisation The AA has identified the main reasons for calls out to rescue electric vehicles are the same as for petrol and diesel cars.
South coast-based independent retailer Frosts Cars has teamed up with Marketing Delivery to enhance its aftersales customer communications, aiming to improve retention and workshop utilisation.
Robin Brundle's Recyclus Group is the UK’s first industrial-scale recycler of lithium-ion batteries, dedicated to developing a stable supply chain for battery metals.
Drive Motor Retail is riding high after earning several prestigious awards that highlight its commitment to excellence.
The maintenance of hybrid and fully electric vehicles (EVs) takes longer than that of traditional internal combustion engine (ICE) cars, according to vehicle maintenance chain ATS Euromaster.
Autotech Training has entered a strategic partnership with parts distribution giant Alliance Automotive Group (AAG) to supply its UK customer base of around 35,000 garages with a range of training courses.
October 1 is the start of Tyre Safety Month in the UK and the driver safety charity TyreSafe is calling on franchised and independent workshops to help keep motorists safe by spreading the message.
Delphi has held its first ever Tesla service and maintenance course at its training centre in Warwick to help independent repairers tap into the growing pool of Tesla drivers.
Recent analysis by The Car Expert has revealed that the number of recalls has increased more than tenfold compared to 1994 figures from the Driver and Vehicle Standards Agency (DVSA).
Carsa, the used car dealership group founded by former Imperial Car Supermarkets executives, has signed up with car service and MOT franchise HiQ.
Steve Young, ICDP managing director and an AM Awards judge, ponders on the task for OEMs and franchised networks to ensure they adapt to change in the aftersales model if they want to avoid leaving an open goal for an increasingly professional and capable set of independent aftermarket players.
An Essex-based tyre refurbishment company has been fined £54,000 after a worker was severely injured after being dragged into a machine.
Stellantis has confirmed the death of its parts and service director Mark Pickles.
Bristol Street Motors Orpington Ford has undergone a major transformation, shifting its focus exclusively to commercial vehicles following extensive refurbishment.
More than 3,000 independent garage members can now tap in to The Motor Ombudsman’s Alternative Dispute Resolution (ADR) service.
