Workshop managers have expressed concern over the potential rule change that would introduce an advisory or automatic MOT failure for unresolved recalls.
Point S UK has unveiled ambitious plans to build the country’s largest independent automotive service network by 2035.
Toyota GB has formally extended its partnership with EMaC with a new five-year contract to offer aftersales retention support to its dealer network.
Neil Tonks, who spent almost 10 years overseeing Marshall Motor Group's aftersales strategy, has been recruited by another AM100 dealer group.
First Stop, the fast-fit network, has promoted Shaun Sweeney and Nick Salt to national franchise manager UK & Ireland and UK territory manager respectively.
Valuable interactions in the aftersales department are vital as car dealerships will be fishing in a diminishing pool in the future.
Brothers Dan and Ashley Mustoe have opened their second repair centre, fulfilling a promise they made to Fix Auto UK when they joined the network less than a year ago.
The IGA is calling on the independent aftersales sector to provide input ahead of a key Government meeting on the MOT fee freeze and the Autumn Budget.
The Institute of the Motor Industry (IMI) is urging testers that haven’t completed their appraisal to use e-learning to pass before the March 31 deadline.
The Alliance Automotive Group (AAG) has opened the door for 1,200 of its UK garage network partners to sign up to The Motor Ombudsman code of practice.
The team at JS Holmes in Cambridgeshire is celebrating yet another major achievement after securing the prestigious Nissan Global Award for aftersales.
From rising operational costs to a recruitment drought, there’s no denying it’s going to be a challenging year for UK garages in 2025, writes Matt Wrankmore, head of garage network at FixMyCar
The Independent Garage Association (IGA) has noted an increasing number of garages looking at the prospect of closure due to a lack of succession planning.
A trio of UK technicians have shared their experience in the aftermarket sector to help highlight career opportunities that are available.
The automotive industry is undergoing a transformation driven by new technology, shifting consumer preferences and a global push for sustainability. These forces are redefining how vehicles are designed and repaired, writes Marc Russell, chief commercial officer of FixMyCar.
A "stagnant" MOT fee, capped at a maximum fee of £54.85 for cars, light commercial vehicles and motorhomes and £29.65 for motorcycles, is creating "serious economic risk" to the viability of the garage sector, warns the Independent Garage Association.
Tech firm MAD Devs has launched a new digital aftersales department as part of its cloud-based iStoreDOCS document management system to streamline service and repair processes for dealerships.
FixMyCar will launch its FixRated approved network of trusted garages in partnership with The Motor Ombudsman (TMO) in early 2025.
Drivers are increasingly prioritising data security when selecting garages for servicing and repairs, according to the findings of a new survey from Digidentity.
Halfords is urging the Government to urgently reform the Apprenticeship Levy as it posts a dip in underlying profit before tax performance for H1.
