Harwoods Group’s chief transformation officer Archie Harwood has told AM that the business is starting to reap the rewards of a tech revolution after taking decisive action to “take charge” of its car retail destiny.
Luxury and supercar retail group HR Owen claims to have introduced new technology which streamlines its online customer journey to make it “more geared towards their curiosities and desires than ever before.”
Auto Trader is preparing to roll-out its used car valuations data to all its car retail customers as part of efforts to help them adapt to the “unpredictability” of the current trading climate.
Pendragon is providing its customers a new payment option with Pinewood DMS and Vyne open banking in-store and online.
The newly-appointed head of Keyloop's Alliances division Megan Harvey has a vision of automotive retail which sees 'big data' join the dots between sales, aftersales, customer relations and mobility.
Renault has certified Pinewood DMS as an approved international dealer management system provider, in recognition that it supports a range of Renault interfaces to help franchisees operate their businesses effectively.
Bumper has integrated with Keyloop’s car dealer management systems to facilitate the provision of digital aftersales payments.
Automotive retailers that can leverage their customer data will be best placed to face any future challenges with the automotive retail model, according to customer relationship management (CRM) specialists Salesforce.
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
Keyloop chief executive Tom Kilroy has insisted new owners Francisco Partners “don’t have a set philosophy of making a lot of change” as the business embarks on a wide-reaching restructure.
RTC Automotive Solutions has said it will help car retailers utilise ‘big data’ to deliver greater insight and drive better decision making following its acquisition of Autolytica.
Evolution Funding Group has completed the acquisition of automotive software and digital services provider Click Dealer.
The managing director for Keyloop in the UK and Ireland, Stuart Miles, has announced his departure from the automotive retail software provider.
In the latest in Automotive Management's (AM) 'Minutes With...' series of automotive retail supplier features, news and features editor Tom Sharpe caught-up with Keyloop chief executive Tom Kilroy.
A university student's technology concept that would easily help dealers inform customers of their car's progress through service has won the inaugural Keyloop Dealer Tech university automotive technology competition.
CDK Global has been rebranded as Keyloop and completed the acquisition of both Rapid RTC and enquiryMAX following its takeover by Francisco Partners (FP).
In today’s world, technology has the power to transform customer experiences and relationships, but the car buying and servicing progress may still be viewed as inconvenient and impersonal by many customers.
DMS firm Pinewood has secured its latest integration with Volkswagen Group to support its franchised networks with leads.
University students have developed technology solutions to solve day-to-day operational issues for car retailers as part of the CDK Global 'Dealer Tech Competition'.
Car retail DMS giant CDK Global has been sold to leading global investment firm Francisco Partners in a deal worth $1.45 billion (£1.08bn).
