DMS
Dodgy data loses dealers millions in missed profits due to losing track of customers
Dealers that fail to cleanse their databases are leaving money on the table, missing out on low-hanging fruit that could be easily captured with more accurate customer records, according to data expert ADS.
Pinewood accelerates growth with Lithia roll-out, international expansion plans progress
Automotive retail software provider Pinewood has reported significant progress in the first half of FY24, executing a roll-out of its system into Lithia UK dealers and expanding internationally.
CDK Global reportedly pays $25m cyber ransom which cost dealerships dear
US software house CDK Global is reported to have paid out a $25 million ransom to hackers following a devastating June 19 cyber attack which likely cost its US dealership clients $600 million in direct losses.
Harwoods starts to reap rewards after ‘taking charge’ with tech revolution
Harwoods Group’s chief transformation officer Archie Harwood has told AM that the business is starting to reap the rewards of a tech revolution after taking decisive action to “take charge” of its car retail destiny.
HR Owen’s 360-degree customer view delivers streamlined car retail experience
Luxury and supercar retail group HR Owen claims to have introduced new technology which streamlines its online customer journey to make it “more geared towards their curiosities and desires than ever before.”