Mike Todd
Executive View: The reality of 'customer first' in automotive
Mike Todd, chief executive of Volkswagen Financial Services UK, says the automotive sector needs to ensure the Consumer Duty standard remains a driving force for continual improvement as it looks to meet the changing demands of customers.
Car retail must keep driving green travel agenda despite rising energy prices, opinion
In the latest of a monthly 'guest opinion' feature Volkswagen Financial Services UK chief executive Mike Todd explains why the automotive sector must continue to drive the green travel agenda despite rising energy prices.
Used EVs are key to wider customer support of electric cars - opinion
In his latest 'guest opinion' for AM Volkswagen Financial Services UK chief executive Mike Todd suggests that the motor industry needs to put more focus on making used electric vehicles attractive to drive EV adoption in the mass market.
Greater charge point accessibility remains key to driving EV uptake, opinion
In his latest 'guest opinion' for AM Volkswagen Financial Services UK chief executive Mike Todd asserts that charge point accessibility remains the key barrier to electric vehicle (EV) adoption for many car buyers.
Why hybrid working is key to building inclusive auto industry cultures
In this exclusive AM-online guest opinion piece Volkswagen Financial Services UK chief executive Mike Todd reflects on the need to understand how people can be operationally effective while splitting their time between office working and home working.
Car retail must put customers first amid semiconductor challenges, opinion
The consequences of the global pandemic have been profound. Like many other sectors, large swathes of the automotive industry had to scale back or even stop production in the early stages of COVID-19, with a gradual reopening as restrictions eased during 2020.