Kia UK has won a Platinum Trusted Service Award from Feefo in recognition of online reviews recognising the Korean car brand’s customer service excellence.
Tackling current automotive market challenges to nurture a loyal customer base is the key to success in a cost of living crisis, says Feefo chief customer officer Kim Burgess.
Hyundai Motor UK has received the Feefo Gold Trusted Service award for its Accident Aftercare programme – ‘Call Hyundai First’.
Online customer service reviews are now becoming an integral part of the buying experience for consumers.
Motor finance provider Moneyway has received the Feefo Gold Trusted Service award fater receiving consistently strong customer feedback.
Innovative independent used car retailer Big Motoring World has launched a customer shuttle bus to collect customers visiting from local train to make car viewings and collections easier.
Auto Trader has partnered with global reviews and customer analytics company, Feefo, to provide online car reviews for dealerships.
Online reviews give your business the opportunity to promote its areas of excellence and to fix any areas where customers find it lacking.
