Kia UK wins Feefo's Platinum Award for customer service

Kia UK has won a Platinum Trusted Service Award from Feefo in recognition of online reviews recognising the Korean car brand’s customer service excellence.

News of the award comes just days after AM reported on Kia’s efforts to leverage online reviews to highlight its customer service successes in a drive that has resulted in soaring engagement with its car retailers.

It also marks a hattrick of consecutive awards from Feefo, following Gold awards in 2022 and 2021.