Motorpoint has partnered with Movable Ink to provide AI-powered digital customer engagement services to tailor communications with customers.
Used car specialists are using AI to help elements of the vehicle appraisal process, according to an expert panel at the VRA's March member meeting.
AutoChat is embarking on the phased rollout of its Nova AI tool designed to improve online appointment booking across workshop, showroom, and test drive scheduling, replacing traditional chatbot-style appointment flows with a more flexible and intuitive experience.
Motorpoint has partnered with Phyron to drastically reduce the time it takes to produce video content for its used car stock.
Customers are shifting the way they interact with chatbots to discuss more complex areas like service and sales, rather than just basic information.
The revelation that UK technology secretary Peter Kyle has been using ChatGPT for policy advice has sparked debate about the transparency of AI-generated interactions.
Auto Trader has launched two new artificial intelligence (AI) powered tools as part of its suite of Co-Driver solutions.
Dealers using AI-powered chatbots saw a 43% month-on-month increase in customer conversations in January, with a conversion rate of 48%, according to new data.
Dealer tech firm Pinewood Technologies Group is making a £33 million acquisition of Dubai-based artificial intelligence and machine learning company Seez, with an aim to enhance its offerings to motor retailers.
The remarketing sector is on the cusp of a transformative era as artificial intelligence (AI) integrates into processes like vehicle health assessments, movement logistics and optimising stock selection.
Keyloop has agreed to be an official reseller of AI Assistant’s AI-powered email Conversation Platform.
US dealerships face significant challenges in adopting artificial intelligence (AI) and predictive data technologies, according to a survey commissioned by AI-powered inventory management specialist Lotlinx.
Auto Trader will showcase Co-Driver, its new suite of AI-driven auto retail tools, as part of its stand at this year's AM Live.
Swedish-UK video tech specialist Phyron has launched its first AI-guided photography app, designed to streamline the ad creation process.
Pure-play software house Pinewood Technologies is eyeing expansion in the US dealership market after taking a £3.43 million stake in artificial intelligence (AI) specialist Seez.
Investors including Peter Vardy have pumped 10 million euros (£8.4m) into AI video tech firm Phyron in its latest fundraising round.
Young people find the thought of buying a car more stressful than purchasing a home, according to a new survey.
With 25% of Gen Z admitting to having never answered their phone and 70% preferring to text rather than call. Ross Olsen from AI chatbot provider Auto Converse discusses what this means for sales teams trying to prospect.
The motor industry must stay vigilant if it is to navigate the emerging legal and ethical considerations surrounding Artificial Intelligence (AI), data security and environmental responsibility.
Swedish AI video specialist Phyron is setting up a UK sales company to service its British client base, which now accounts for almost half its revenue.
