Supplier insight - Page 2
5 Minutes With… Ohme mobility director Peter McDonald
Ohme mobility director Peter McDonalds discussed the value of connected home charge points to mitigate against electric vehicle (EV) charging costs and demands on the National Grid in AM's latest '5 Minutes With...' automotive supplier interviews.
Aftersales retention: how car dealerships can tackle the cost-of-living crisis
With costs soaring, a constricted new car market and a used car market under pressure, the concern that routine vehicle servicing, maintenance and repairs (SMR) could be delayed, or cheaper alternatives sought by cash-strapped customers, is all too real.
5 minutes with… Paul Hollick, chair, Association of Fleet Professionals (AFP)
The addition to AM’s ‘5 minutes with…’ features series sees editor Tim Rose sit down with Association of Fleet Professionals (AFP) chair Paul Hollick to discuss its new dealer standard and what it might mean for car retailers.
Automotive retail still has work to do to address diversity issues
An Institute of the Motor Industry (IMI) report aiming to be the catalyst of a shift to greater diversity, inclusion and equity in automotive has revealed that gender remains the source of the sector’s most significant representation imbalance.
Car retailers' aftersales retention relies on well-maintained customer data
Accurate customer data has always been important, but the COVID-19 pandemic has created a problem that could be losing service departments tens of thousands of pounds of potential profits each quarter.
Fixed rate finance model makes franchised car retailers 'transparent and fair'
The future of franchised retailers’ motor finance FCA ruling on discretionary commissions has lead to greater transparency, but few dealers are reporting any noticeable variation to income as a result.
FCA's new Consumer Duty makes transparency and consistency vital in car finance
With December’s publication of the Financial Conduct Authority’s (FCA) second consultation on its new all-encompassing Consumer Duty protocols and the automotive retail sector now subject to commission disclosure regulations, motor finance has once again been reassessing how it operates.
5 Minutes with… Petronas Lubricants International UK market manager, Carl Sault
In AM’s latest ‘5 Minutes with…’ supplier interview Petronas Lubricants International UK market manager, Carl Sault, reflects on the challenges of the COVID-19 pandemic and the switch to electric vehicles (EV).