Gerry Kouris of Alphera Financial Services outlines a need for a common approach to F&I training and accreditation and
Recruitment, motivation and skills development will be hot topics for the IMI People Insight Theatre at Automotive Management Live this November.
Salespeople need new digital skills, but experience should not be overlooked.
Franchised car dealers using social media are being urged to implement a social media policy to avoid reputational damage.
Suzuki GB has announced the three winners of its Annual Aftersales Guild Awards, hailing the winning manager, advisor and technician as "an inspirational and valuable asset" to its dealership network.
Former Hyundai Academy manager Jonathan Buckley has joined the learning and development agency RTS Group.
Motorvise has recruited Toby Coates as its new head of sales as the business looks to strengthen its relationship with car manufacturers and "turbocharge" its growth.
Inchcape Technician Charlie Mason was named Mercedes-Benz Passenger Car Technician Apprentice of the Year as the Gereman premium brand recognised its top apprentices at an annual awards ceremony.
The Motor Ombudsman has introduced an online training course on the General Data Protection Regulation (GDPR), tailored to the requirements of garages.
Hendy Group has vowed to support its car dealership managers with “individual coaching, mentoring and support” thanks to the launch of a new dedicated management development programme.
The Institute for the Motor Industry has presented new information related to the regulation of technicians working on electric vehicles to the Parliamentary Secretary of State for the Department for Transport.
Aston Barclay’s SAS training partner company Break-Point has taken the remarketing firm’s marketing efforts to the ‘top of the world’ by planting a branded flag at the North Pole.
Creating “EV champions” in dealerships could maximise the growing demand for electric vehicles, according to Gain Solutions.
Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.
MG Motor UK has announced that the Cecil Kimber College has now been accredited by the Institute of the Motor Industry (IMI), following “significant investment”.
The Institute for the Motor Industry has called for a more pragmatic approach to apprenticeships after concluding that the Government’s Apprenticeship Levy remains “too complex, restrictive and inflexible”.
Alex F Noble & Son has funded a five-month scholarship to equip aspiring automotive engineer Jessica O’Leary with the skills to work on a new generation of electric vehicles.
Sytner Group’s top technicians showcased their speed and skill in the workshop as they took on the car retail group’s Elite Technician Challenge to win a VIP trip to Indy Car’s Detroit Grand Prix.
The Finance & Leasing Association (FLA) has launched a Motor Finance Specialist apprenticeship.
The Kia apprenticeship programme has placed at least one apprentice in 95% of its dealer network, after 13 years of running.
