Changing or upgrading dealership management systems does not always run smoothly – Brayleys Cars and Sere Motors have had very mixed experiences
Live chat can extend a car dealer’s ‘opening hours’, better qualify prospects and increase customer satisfaction, but it takes hard work
Suppliers of dealership management systems (DMS) say they are working hard to meet dealers’ demands for better third-party integration
Suppliers of dealership management systems need to do better on integration with third-party systems, reliability and cost, say motor retailers
Volkswagen Group's mobility startup, MOIA, has introduced a ride pooling concept just one year after its inception.
Leven Car Company has realised a three-fold sales increase in the sale of used Aston Martins following implementation of video technology in what is being claimed as a victory for service provider CitNOW.
Bristol Street Motors claims to be leading online innovation in the motor retail sector with what it has billed as “the UK’s first purely web-based used car sales platform”.
Cooper Solutions announced that will strengthen its support services to its dealer community with the appointment of John Hutchins as IT support analyst.
Cap HPI has acted on its predictions that automotive will be transformed by data usage over the next five years by driving new innovations from its newly-launched Innovation Hub.
Manufacturers are struggling with the direct new car sales web sites they have established over the last year, says iVendi.
Volkswagen has revealed plans to expand its "direct contact with customers" as part of a strategy which will drive greater efficiencies and further digitization of the brand.
Aston Barclay has credited the success of its new Buyer App with soaring online traffic from mobile devices.
CitNOW has revealed that car dealerships are in a “stronger position than ever” to reach out to customers via video.
Lynk & Co claimed that it had become “the fastest selling car in the world” as online pre-orders of its 01 SUV sold out in seconds in Chinese market, ahead of its global roll-out.
Lancashire car dealers could be in for an EV boost as the county prepares for the installation of 150 charging points by Chargemaster.
Auto Trader has teamed up with Aviva to power a new tool which could cut the time it takes to identify if a damaged vehicle should be declared a total loss.
Facebook is set to expand its presence in UK automotive retail after ramping up is car listings in the US, according to social media experts Radar Video.
JT Hughes Group has announced it will test a new voice search function on its website after reviewing current consumer habits.
Porsche is now offering car enthusiasts immersive online access to the Porsche Museum through GoInStore portal.
Servicing Stop has launched a new app that aims to heighten transparency during the servicing and delivery process.
