Heritage Automotive is implementing electronic customer relationship management at its 33 dealerships in the South West of England following a successful pilot at its Bristol operations.
Government has announced £30m of investment in EV and hydrogen technology to help launch studies into the creation of a UK lithium supply chain, improvements in battery safety and the re-use of car batteries.
Fiat will reward the most economical drivers of its new Fiat 500 electric vehicle (EV) with a new form of cryptocurrency that can be exchanged for vouchers to be spent on Amazon, Apple, Netflix or Spotify.
Vertu Motors has invested in robotic process automation (RPA) to help improve productivity across previously manual data entry processing tasks.
Zerolight has teamed up with Amazon Web Services (AWS) to offer car manufacturers a way of launching new models with a configurator on the online retail platform.
DMS firm Pinewood has secured its latest integration with Volkswagen Group to support its franchised networks with leads.
University students have developed technology solutions to solve day-to-day operational issues for car retailers as part of the CDK Global 'Dealer Tech Competition'.
ICDP has set aside a “pragmatic approach” to the evolution of motor retail in a new whitepaper which explores the impact of a ‘clean-slate’ shift omnichannel car distribution.
Vospers Abarth Exeter is the performance brand’s UK car retailers to trial a virtual reality (VR) home test drive package to coincide with the launch of the new limited edition Abarth 595 Scorpioneoro.
Autofutura has acquired Chysalis Loyalty to combine the lead management and customer retention knowhow for car retailers, manufacturers and fleet operators.
The Nissan GB-owned dealer group, West Way, has launched a new online car retail website with artificial intelligence (AI) features.
A new whitepaper report published by Capgemini has determined that an agency model for franchised car retail, vehicle subscriptions and monetised customer data are now core elements of a sustainable automotive sector.
Dealers are increasingly communicating with customers via live video according to CitNOW, which reports a 244% increase in live sessions during the latest lockdown when compared to the Autumn lockdown period.
Hyundai Motor Group has showcased the DAL-e, a customer service robot that could end up in Hyundai and Kia showrooms.
Recent research Auto Trader Auto Trader Market Report reveals that the pandemic has accelerated the adoption of online car buying behaviour, as consumers and retailers adapt to a surge in shopping from home.
CDK Global has published a new guide to help dealers to recover their businesses and embrace new technology following the Coronavirus pandemic.
Showroom software firm Dealerweb has been bought by CitNOW in a deal which the video software experts believes will leverage innovation and help motor retailers provide "an outstanding customer experience".
SsangYong Motors UK's dealer network is implementing RAPID RTC's Lead Manager platform to optimise franchisees' responses to enquiries from prospective buyers.
The Driver and Vehicle Licensing Agency (DVLA) and the National Franchised Dealers Association (NFDA) believe online services can help increase customer satisfaction for dealers.
Car retail DMS giant CDK Global has been sold to leading global investment firm Francisco Partners in a deal worth $1.45 billion (£1.08bn).
