The number of people opting to travel in cars is exceeding pre-pandemic levels, according to the latest official statistics from the Department for Transport.
Older drivers are more likely to buy extended warranties, service plans and breakdown cover in the knowledge that repair bIlls could run into four figures.
EMaC has promoted sales development manager John Glancy to the role of national sales manager for Scotland with the aim of growing the company’s footprint north of the border.
Volkswagen Financial Services (VWFS) is offering Black Friday deals on service plans, with offers going live on November 14.
Franchised dealers who fail to sell cars with service plans are losing one-in-five customers to independent garages for servicing work.
Car retailers must rethink their customer propositions to offer greater financial security to cash-strapped customers, according to RAC Dealer Network.
Volkswagen Financial Services UK (VWFS) has introduced a range of spring discounts, including up to 25% off Service Plans.
Cazoo has partnered with WhoCanFixMyCar to launch two and three-year CazooCare servicing and MoT plans for its UK customers at point of purchase.
Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
EMaC has acknowledged Laura Cartwright's "in-depth understanding" of industry issues as she was promoted into the role of operations director.
VW Group brands Seat and Skoda have introduced a new All-in aftercare plan for drivers of models aged three to six years.
A free Automotive Management (AM) webinar is set to offer insight into the issue of service retention in a car retail sector driving to overcome the challenges posed by COVID-19.
MG Motor UK is offering electric vehicle (EV) customers a full-service plan from £6 a month under a newly-launched aftersales scheme.
Aftersales service plan specialist EMaC has promoted “pivotal team member” Liam Finney to the role of director of commercial partnerships.
EMaC is expanding its Aftersales Academy to give 150 car retailers the chance to strengthen their sales and customer service expertise in 2020.
EMaC has brought its service plan offering together with and extended warranty and roadside assistance provided by the AA to create its new Lifetime Warranty “vehicle ownership solution”.
Research shows 40% of those with a service plan return to buy again
Mazda UK has teamed-up with long-term warranty and roadside assistance provider Allianz to offer a new range of service plans through its franchised dealer network.
EMaC has presented the outstanding graduates of its inaugural Aftersales Academy with a series of awards for employees of Listers Group, RRG Group, Snows Motor Group and TrustFord.
Vauxhall Motors UK has partnered with EMaC to launch its national new and nearly new car service plan, ‘Vauxhall Care’.
