Steve Salvin, chief executive of Milton Keynes-based tech firm Aiimi, discusses how motor retail companies can ready their data for an influx of Data Subject Access Requests (DSAR) from consumers hoping for a payout from historic car loans.
A significant number of used car buyers are finding personal data from previous owners still stored in their vehicles' infotainment systems.
The motor industry must stay vigilant if it is to navigate the emerging legal and ethical considerations surrounding Artificial Intelligence (AI), data security and environmental responsibility.
The automotive industry is evolving rapidly, with the connected vehicles market increasingly being seen as a major growth area.
We Buy Any Car has been fined £200,000 by the Information Commissioner's Office after sending 191 million emails and 3.6 million “nuisance texts”.
A data breach at Sandicliffe Motor Group could affect “thousands” of staff and customers of the AM100 car retailer, according to a legal firm.
The arrival of the connected car, with its incredibly valuable dataset, will see OEMs encroach on the retailer’s patch even more, but dealers are unlikely to give ground lightly.
After initial panic and confusion, has the industry got to grips with data collection?
Results from the latest LeasePlan Mobility Monitor have revealed that car data privacy is a top concern for UK drivers.
The volume of customer enquiries made to UK dealerships rose by 20% year-on-year during Q3 of 2019, according to new data published by Marketing Delivery.
An accident repair centre worker who stole customer data from a previous employer has been ordered to pay £33,500 eight months after an Information Commissioner’s Office (ICO) led prosecution saw him jailed for six months.
A dealer software firm has been censured after a breach of its data security. Now Ivendi believes the action against DealerBuilt serves to remind dealers in the UK of the importance of data security.
The introduction of GDPR over the last 12 months appears to be behind a slight increase in online motor finance conversion rates, says iVendi.
Marketing Delivery data has revealed that UK motor retailers are capturing marketing consents for fewer customers following GDPR.
Car dealers should remind their staff that a breach of customer data protection legislation could result in a prison term, Dragon 2000 has said.
GDPR legislation means less data is available but motor retailers fear lack of transparency could have far-reaching implications
Ford, Tesla, Toyota and Volkswagen were among a number of high-profile manufacturers whose sensitive data was ‘accidentally’ shared online.
Dealers are securing consent for future marketing contact for nine out of 10 new customer sales enquiries, according to Marketing Delivery.
The Motor Ombudsman has introduced an online training course on the General Data Protection Regulation (GDPR), tailored to the requirements of garages.
Many business advisors and leading automotive consultancy firms have fundamentally misguided thousands of car dealerships across the UK, with regards to GDPR.
