Cotswold Mini Cheltenham claimed Mini UK’s Dealer of the Year title during an event celebrating the successes of the brand’s 139 franchised retailers.
Dacia is the UK's top car manufacturer when it comes to brand advocacy, according to the results of a recent poll conducted by YouGov.
SsangYong is Britain’s most satisfactory car brand, according to the 2018 Honest John Satisfaction Index survey of 10,000 car owners.
The Motor Ombudsman has revealed that despite an upsurge in demand for assistance, the 10-year anniversary of its Service and Repair Code reveals a positive picture of the UK's automotive sector.
An estimated two million Brits regret “jumping straight-in” to the first finance deal offered without shopping around, research has revealed.
Lookers has become the only UK motor retailer to receive two Mumsnet rated retailer badges in response to its family focussed dealership developments.
Luscombe Motors Car Shop won Retailer of the Year accolades as Auto Trader rewarded the efforts of the UK’s best car dealers at its 11th annual Retailer Awards.
Land Rover came top of the premium car brands as Mini topped the volume sector in the results of JD Power’s latest Customer Service Index (CSI) Study.
Kia has launched Kia Promise, a seven step initiative to boost customer retention and satisfaction.
MotoNovo Finance has celebrated a 94.5-out-of-100 rating average from almost 290,000 car buyers who have rated its funding product.
A £3.4 million Pagani Zonda supercar is at the heart of a legal battle between its tycoon owner and the London-based dealership which sold the car.
Customer satisfaction index surveys divide opinion among car dealers and carmakers. Like it or loathe it, CSI is changing
Lexus has topped out Auto Express’ latest Driver Power survey for delivering the best customer service from its dealer network.
Three of Toyota’s UK retailers have been named among the manufacturer’s best in Europe, receiving Ichiban awards for their excellent performance in customer service, sales and aftersales.
Jardine Motors Group emerged victorious from the recent Audi Q Awards 2016, which recognised the best performers from within the German brand’s UK network of retailers.
Honda UK’s head of cars has congratulated the brand’s UK dealer network after it achieved top ratings on the Reevoo customer review website.
Park’s Motor Group’s McLaren Glasgow facility has repeated its awards success of 2015 by being named the supercar maker’s European Retailer of the Year 2016.
Staff retention is one of the key areas where car dealers can improve their processes according to a business which has spent a decade analysing the science behind car sales and customer behaviour.
