RCI Financial Services, part of Renault, has granted a three year contract for the aftersales work on its fleet of more than 12,500 vehicles to Fleet Assist following a tender process.
Franchised car dealers and authorised repairers are being encouraged to expand their aftersales service to include multi-brand repair and maintenance.
MG Motor UK is offering electric vehicle (EV) customers a full-service plan from £6 a month under a newly-launched aftersales scheme.
Hyundai Motor UK has received the Feefo Gold Trusted Service award for its Accident Aftercare programme – ‘Call Hyundai First’.
ICDP has set aside a “pragmatic approach” to the evolution of motor retail in a new whitepaper which explores the impact of a ‘clean-slate’ shift omnichannel car distribution.
A new whitepaper report published by Capgemini has determined that an agency model for franchised car retail, vehicle subscriptions and monetised customer data are now core elements of a sustainable automotive sector.
Kia Motors UK has issued a recall for its new Sorento SUV after identifying a problem with the vehicles eCall SOS alert system.
Accessories for SUVs and developing the right culture are among the areas of focus for Phill Sargent, a regional aftersales manager at SsangYong UK,
Motor industry figureheads voiced concern that there isn't sufficient technician capacity to support the transition to electric cars that UK Government demands.
A record number of vehicles failed their MOT test last year due to faults relating to exhaust emissions, new data suggests.
Former CDK partner programme director and CitNow commercial director, Alistair Jeff, has joined the board of RTC Automotive.
Stoneacre Motor Group has signed a 15-year lease on a 65,100sq-ft Parts and Logistic Hub in Doncaster.
Digital services, such as online video, are improving aftersales conversions for dealers as consumers increasingly choose to interact with new technology.
TrustFord has officially opened a 20,000 square foot service and PartsPlus aftersales centre in Alperton, North-West London, following a £1 million investment in the site.
Lookers’ Kia Stockport car dealership has been named as the Korean car brand’s Dealer of the Year and claimed its Sales Excellence Award at the annual Kia Dealer Excellence Awards 2020.
Garages across the UK are being advised to communicate with customers that vehicle repair and MOT services will remain open during the latest COVID-19 lockdown restrictions.
Over a quarter of in-market buyers would like to have the option to have their next vehicle fitted with winter or all-season tyres instead of summer tyres, What Car? research has found.
Tesla has expanded its UK dealer network to 25 sites in the last year and plans further growth in 2021.
Dealers and independent garages could be inundated with MOT bookings before the end of the year as motorists who took advantage of the Government’s six-month extension in June now require a test.
HR Owen Bugatti has welcomed two unique race cars to its North Acton workshop for routine annual maintenance.
