AutoProtect has entered the service plan market with the introduction of its Foresight Service Plan, with early trials of the facility seeing dealers’ double conversion rates.
The facility comes with a training and support package that helps sales and service staff to increase service plan conversion rates.
It has been designed with ease of use in mind and offers automated quotes, informed by accurate manufacturer data, overview reports and timed renewals and service reminders.
National service manager from AutoProtect Jo Selby said: “We have designed the Foresight Service Plan with the dealer in mind. We take a 360degree approach to providing opportunities for the dealership, from sales to service and vice versa, in a seamless process.
“Dealers can also use the retention tool for finance and cash customers to contact a specific customer at a specific time with a specific offer that is simple, compelling and relevant.”
Managing director at Richmond Motor Group Michael Nobes said: “At a time where dealer margins are under pressure, it is important that our service operation is structured for growth and supports the wider business.
“The team at AutoProtect has worked closely with us to put in place a programme that will deliver 16% growth in service revenue and provide our customers with an easy way to budget for their servicing.”
The facility is supported by an inbound and outbound call centre, national sales team in the field, and Internet presence to support dealerships.
AutoProtect provides insurance products and dealer warranties to vehicle manufacturers and retailers of all types and sizes throughout the UK, Europe and South America.
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