Honda has ranked top in Warrantywise’s Reliability Index of car manufacturer brands as Japanese and Korean marques dominated the top five spots.
Honda topped the index with an overall score of 96.8/100, followed by Toyota (91.2) and Suzuki (88.7). Kia and Hyundai completed the top five positions.
The index uses data compiled from over 131,000 active extended car warranty plans between 2021 and 2022 and ranks every car on factors including the cost to carry out repairs and the frequency rate of those repairs.
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Spotlight on the customer
In this issue:
What consumers really want - trends and habits dealers must understand to provide the right buying experience
Barriers to EV purchase - many private motorists need extra help before they take the plunge
Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value
Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool
A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.
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Jessica Maguire
Web producer
Jessica is the event and digital content co-ordinator for all our events.
Until April 2023 she was our web producer.
She started her career as a content writer for a digital marketing agency that specialised in financial services, where she worked for more than two years.
Jessica was awarded the degree of Bachelor of Arts with Honours in Multimedia Journalism in 2017.
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