Honda UK has promoted Sarah Roseblade as its head of customer to lead parts, aftersales, customer relations, retention and technical support activities.
Ford has confirmed to its retailers of its plans to roll out an agency style model across Europe as it overhauls its customer journey to focus on electric vehicles (EV).
Hyundai is further boosting its brand awareness by featuring its Ioniq vehicles and mobility concepts as part of the new Spider-Man film.
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Automotive Transformation Group (ATG) has opened subscriptions for its new Fusion omnichannel software-as-a-service (SaaS) offering.
Tesla UK customers are seeking alternative vehicles after the brand cancelled right-hand drive (RHD) production for its Model S and X models.
Howards Motor Group has been named as the best Citroen retailer in the UK as the brand revealed multiple winners at its latest CUBE Awards.
Collectors, Ford specialists and enthusiasts are being invited to bid for a collection of low-mileage 1980s fast Fords that are up for auction.
Cap HPI has launched a free new tool for dealerships that will help them more accurately price optional extras on used vehicles.
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Sweden-based Anders Hedin has said he will seek expansion in the UK since gaining his first businesses here with the Mercedes-Benz brand.
Average used car prices have dropped by 0.6% so far this month and a total drop of 1.2% is expected for May, according to Cap HPI.
AM celebrated the best performers in the UK automotive retail industry at its awards ceremony in London. Read on to find out the winners at our 2023 AM Awards.
Aston Barclay chief executive Tom Marley has left the business “by mutual agreement” as the company announced a raft of changes and new leadership roles.
MG is set to expand its electric vehicle range with a new two-seater sports car called the Cyberster that will launch in the UK in summer 2024.
Potentially dangerous defects are being missed by garages, according to analysis of the DVSA’s MOT Compliance Survey 2021-2022.
Vertu chief executive Robert Forrester has said that it’s not in the interest of car manufacturers to “put a bomb under the sector” with the move to new agency models.
CitNOW has highlighted some of the best video content being created in the UK’s automotive retail industry with its latest Digital Spotlight Awards.
The UK’s used car market rallied with 4.1% growth in Q1 and EVs were the fastest growing sector, up by 56.5%, according to the latest data from the SMMT.
Nearly 60% of automotive retailers are urging more support from motor finance providers to retail electric vehicles (EVs).
Drivers aged 55 and over are the age group most reluctant to make the change to electric vehicles (EV), according to Carwow.
The Financial Conduct Authority (FCA) has warned there will be "swift action" for those that ignore its new Consumer Duty standards.
Vertu Motors’ continued strategy to scale the group has delivered £4bn in revenues for the first time as the business reported better than expected profits.
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Mercedes-Benz has revealed which franchised dealer partners took home top prizes from its 2022 awards.
John Banks Group is opening three new dealerships in Colchester with a multi-site Honda cars, motorcycles and Mazda business.
Copart has said it is ready to challenge concerns from the Competition and Markets Authority (CMA) over its Hills Motors acquisition.
The Office for Zero Emission Vehicles (OZEV) has increased the end-user limit for plug-in van grant applications by 50%, from 1,000 to 1,500 per financial year.
Vertu Motors is rolling out new digital self-service technology for new check-in and check-out solutions across its aftersales departments throughout its network.
Castrol has launched a new reward scheme app for workshops so they can redeem prizes each time they purchase qualifying products.
