January saw consumers out searching for and buying used cars in large enough numbers for high supply volumes not to be much of an issue.
Evans Halshaw has extended the reach of its online-focussed Car Store operation with the opening of new branches in Bristol and Norwich.
BMW Group in the UK and Ireland has appointed business outsourcing specialist arvato as its customer service partner in a deal spanning the next five years.
Lotus customers from London’s Hexagon dealerships are now able to get on track at the sports car brand’s Norfolk HQ as part of a new test drive tie-up between the two businesses.
It is a point that cannot be overstated. The worst-case scenario for any car dealer is customers returning to the forecourt demanding their money back.
Northern Ireland claimed Renault’s Car Dealer of the Year award for the first time ever with the success of Shelbourne Motors.
Insights into how to manage, motivate and inspire more than 15,000 volunteers to deliver the best customer service at the London 2012 Olympics is set to help dealers further develop their own ‘people’ strategies.
Vauxhall and Opel will reveal their vision of the future sports car with the GT Concept at this year’s Geneva International Motorshow, which takes place in March.
A 24-strong delegation of Vauxhall retailers were selected to join 100 of the most successful dealers across Opel Europe at a congress held at the brand’s headquarters in Rüsselsheim, Germany.
The workshop roof collapse at Milton Keynes Audi last June will lead to the dismantling of a partly-built Audi showroom in Sunderland.
The four Rs of reputation, relationships, recommendations and rapport are still key to customers’ car buying choices, research carried out by Motors.co.uk has revealed.
AM100 car retailer JCT600 held its annual conference last night and used the occasion to celebrate its 70th anniversary, with almost 2,000 staff and guests.
HM Treasury has appointed Andrew Bailey as the new permanent chief executive of the Financial Conduct Authority (FCA).
The all-new Kia Sportage – the fourth-generation of Kia’s compact SUV – will go on sale during the first quarter of this year, after making its international debut at last year’s Frankfurt motor show.
The name behind the oldest car franchise in the UK has finally been removed from the side of its final dealership – following the sale of Skurrays Oxford to the Eden Motor Group.
Electric car sales are expected to receive another boost by way of a £40 million government package to improve the EV infrastructure in eight key locations.
The Retail Automotive Alliance (RAA) has renewed its remarketing deal with Manheim for a further four years.
The National Association of Motor Auctions said that an “increasing level of supply” had led to a 35% uplift in used van sales through its members in 2015.
Audi will have its A1 hatchback built at Seat’s Martorell plant following the success of the decision to build its Q3 SUV at the Spanish brand’s facility.
Automotive learning and development agency RTS Group has moved its team to larger offices in order to accommodate future growth.
Snows Motor Group has expanded its corporate team with the appointment of new local business sales executive Chris Rogers.
Using live video in online live appointment-setting can increase test drives by more than a third.
Mercedes-Benz USA has appointed its sales director passenger cars in the UK, Adam Chamberlain, as its vice president sales for the US.
The AM Awards 2016 shortlist is out. Are you in the running for the highest accolades in automotive retail?
Vertu Motors has acquired three Lookers Honda dealerships for approximately £2 million, including goodwill of £0.2m.
Legal proceedings have brought work to a halt on a £14 million new-build Jaguar Land Rover site in Wolverhampton.
WhoCanFixMyCar.com has announced that all of Kia’s UK will become part of the site which sources local repairs and servicing for its car owners.
How can the automotive industry better utilise big data? Jed Mole, European marketing director at Acxiom shares his views.
TrustFord, has opened a brand new state-of-the-art Fleet and Commercial Vehicle centre in Dagenham.
Ford’s mobile service van programme, piloted by TrustFord in Greater London last year, has extended its reach beyond the M25.
