Genesis has launched a new online portal that allows customers to contact a product expert via video call.
Online car maintenance provider Fixter has launched a new virtual consultation service that enables car owners to diagnose faults without leaving their house.
Hyundai has launched a new Live Chat Video service that allow customers to engage with dealers face-to-face without being in a showroom.
FCA UK has launched Car@Home, a new service that allows its dealers to communicate with customers remotely and sell vehicles.
The growing role played by video technology will see sales executives and technicians replaced by presenters as part of ‘immeasurable’ changes by 2020, according to CitNOW.
Dealer Now Vauxhall has signed a deal to incorporate Vee24’s live video chat technology into its online customer handling processes.
You wouldn’t leave your showroom unmanned for 10 minutes. So, isn’t it time to look at staffing levels on your website? That’s where you’ll find most of your customers.
