Black Horse managing director Chris Sutton is to retire from the motor finance provider this summer.
F&I product provider GardX Protection has appointed Ashely Robson as regional account manager.
Sam Pettengell will be joining MHA MacIntyre Hudson from May 18 as a director in Steve Freeman's specialist motor sector team.
Treating employees like an extended family drives performance, Swansway Group director Peter Smyth will tell delegates at the AM/IMIIMI People Conference.
City Auction Group has appointed Natalie Young as national sales manager.
Automotive Management quizzed car dealers to find out how they make their customers feel extra-special.
Your buyers are the best advertising money cannot buy. But how do you turn a buyer into an advocate for your dealership?
To set your customers on the road to recommending you and your products, first you have to give them something to recommend.
By supporting managers with a clear policy and procedure, examining in advance the staffing requirements of the business will assist them in consistently dealing with requests and justifying their decisions.
In the April issue of Automotive Management magazine, we ask if manufacturer targets for 2015 are too high and how turning carbuyers into customer advocates can help.
The Vehicle Remarketing Association (VRA) has appointed three new directors to its board.
iVendi has appointed its first chief finance and compliance officer as the company grows.
Close Brothers Motor Finance, part of Close Brothers Group plc, has appointed Liam Quegan (pictured) as chief operating officer.
Steve Jackson has been appointed as chief car editor at data provider Glass's.
AM100 car dealer Swansway Group, is celebrating their fifth consecutive year in the Sunday Times Best Companies to Work for List.
A leading figure in the development strategies and marketing campaigns for the likes of Dove, Ford, Vauxhall, Cadbury, Halls, Cote d’Or and Milka is the next guest speaker at the networking club for senior dealer group bosses.
'What we have at the moment is a pay structure where its low basic salary, high commission based on closing sales as fast as possible and generally anti-social working hours, working most weekends, often six days a week. That’s not going to attract a lot of the people - we want to attract particularly female staff members.'
Car manufacturers have united in a new initiative aimed at driving growth, investment and revenues by securing a future skilled workforce.
Family owned car dealer JCB Group has taken on four more apprentices, marking its support for this, National Apprenticeship Week.
The leader of the motor industry professional body, the Institute of the Motor Industry, is calling on employers to consider increasing the starting salary for apprentices by more than 70% to compete with academic career paths.
