Consumers still rate franchised sector as more expensive for car servicing despite offering the lowest costs.
Franchised dealers are still struggling to overcome the perception of being a more expensive aftersales option than their independent counterparts, according to Autumn 2017 NFDA Consumer Attitude Survey.
Overall franchisee satisfaction scores are down for 22 out of 29 manufacturers in the NFDA's latest survey of dealer sentiment.
The NFDA has produced a leaflet to assist its car dealer members in their efforts to 'educate the public' on emissions.
Peugeot geared-up the promotion of its online retailing platform with the creation of “the world’s smallest car dealership” but will it be enough to reach a 6% UK market share target by 2020?
Dealer satisfaction with carmaker partners has suffered a drop since the winter, according to data published by the National Franchised Dealers Association.
New research from NFDA Trusted Dealers has revealed the “top five things” dealers should promote to buyers looking for a used car.
The Government’s lack of clarity on Brexit and clean air policies has been blamed for the fourth consecutive month fall in new car registrations in July - down 9.3%.
The chairman of the government's Treasury Select Committee described a visit to Inchcape’s Loughborough Mercedes-Benz facility as “an eye-opener” after accepting an invite to visit from the NFDA.
The National Franchised Dealers Association (NFDA) has written to HM Treasury and the Department for Business to highlight the ‘serious impact’ of debit card charges on dealers.
A third consecutive month of falling new car sales was registered by the SMMT during June but the market finishes H1 with its second biggest registrations total ever.
The National Francised Dealers' Association (NFDA) has warned dealers of the need to understand the upcoming General Data Protection Regulation (GDPR) in May, in order to avoid "harsh fines".
A joint NFDA and ICDP study into potential effects of Brexit suggests it could give scope to legislation improving the rights of franchisees under threat.
The NFDA has highlighted the replacement of the Bills of Sale Acts with a new Goods Mortgage Act as the key issue to emerge from a Queen’s Speech.
The NFDA has urged the Government not to focus “solely on diesel” when it publishes its plan to improve the nation’s air quality.
Automotive Management Live is back and bigger than before.
New car registrations fell 19.8% to 152,076 units in April, blamed on the Vehicle Excise Duty (VED) changes, but year-to-date performance still at record levels.
A survey of 6,000 garages across the UK has identified that franchised retailers charge an average of 40% more than their independent rivals for an hour's workshop labour.
FCA action to tackle perceived “conflicts of interest and irresponsible lending” in motor finance must be proportionate and not harm vehicle sales, according to NFDA director Sue Robinson.
NFDA chairman Mark Squires wants franchised dealers to shout about what they’re good at to help battle negative consumer perceptions over service pricing.
