Market insight - Page 5
Record surge in service and repair complaints as motorists turn to ombudsman amid rising costs
The Motor Ombudsman’s latest quarterly report reveals a record increase in service and repair complaints from consumers, reflecting growing awareness of consumer rights and the economic pressures that are prompting many motorists to seek dispute resolution.
WSG reveals £5,000 EV warranty claim as repairs outpace petrol and diesel
New research from Warranty Solutions Group (WSG) highlights the rising cost of electric vehicle (EV) repairs, revealing that the largest EV warranty claim made between 2023 and 2024 was a £5,000 replacement transfer box and electric drive for an Audi E-Tron Sportback Quattro.
Transport secretary Louise Haigh on bringing down EV costs for consumers
Transport Secretary Louise Haigh said the UK Government "wants to make EVs as affordable as possible" and it sees big fleet deals as an advantage in bringing more low priced used EVs into the market for private motorists.