ICDP
Strategic planning key to agency success in UK market, says Steve Young
Implementing the agency model in the UK automotive market requires a carefully planned and strategic approach to overcome significant challenges, according to Steve Young, managing director at ICDP, in the latest Insight Quarterly report from Cox Automotive.
Executive View: Will network restructures leave an open goal for independent garages?
Steve Young, ICDP managing director and an AM Awards judge, ponders on the task for OEMs and franchised networks to ensure they adapt to change in the aftersales model if they want to avoid leaving an open goal for an increasingly professional and capable set of independent aftermarket players.
Car dealers ‘missing out on the full potential of digital retail’, report finds
Many car dealers are still “missing out on the full potential of digital retailing” according to a joint report created by Auto Trader, ICDP and the National Franchised Dealers Association (NFDA).
AM survey reveals car retail sector uncertainty about 2022 prospects
Dealer attitudes suggest a level of uncertainty about a 2022 car retail market increasingly defined by vehicle availability, the transition to electric vehicles (EV) and moves from manufacturers towards an agency franchise model.