Many dealerships and independent service centres were finding it hard to make a profit long before the COVID-19 pandemic hit, due to their low margin, high volume operating models.
Pendragon’s Pinewood Technology has launched a new online payment feature for car retailers’ aftersales departments – enabling customers to pay before collecting their car.
Independent dealers have been flocking to online sales platforms in the last three weeks since the Coronavirus lockdown began, according to ClickDealer.
After initial panic and confusion, has the industry got to grips with data collection?
CDK Global has created a series of three whitepapers focusing on common problem areas for car retail businesses – with the first focussing on digital experience.
Jardine Motors Group has been on a journey that has seen the group implement systems that allow retailers operating across a multiplicity of brands, locations and customer segments to gain a holistic view of their customers and use data in a smarter, more proactive manner.
CDK Global had opened up its platform to software developers looking to integrate new applications with its dealer management system.
A dealer software firm has been censured after a breach of its data security. Now Ivendi believes the action against DealerBuilt serves to remind dealers in the UK of the importance of data security.
Dealer management system provider CDK Global is reaching the end of a two-week partner roadshow which it hopes will ultimately lead to efficiencies for dealer staff.
Brexit headwinds have been blamed for an 11% decline in new car purchase enquiries to UK car dealers during March.
It’s no secret that car sales are increasingly influenced by technology, with digital tools and services now forming a central part of the customer journey.
CDK Global has taken steps to boost integration with car dealers various DMS operating platforms with the roll-out of a new Partner Programme which will see it work with five UK tech companies.
Dragon2000 has urged dealers to ensure they are compliant with the Government’s new Making Tax Digital service, designed to make it easier for businesses.
Dragon2000 has launched integration with MotorSpecs for its Dragon DMS users.
Vauxhall retailer Thurlow Nunn has re-implemented Pinewood DMS across all 12 of its locations.
Car retailers will have to open up to the prospect of collaboration and integration in order to deliver a digital transformation that will benefit car retailers and buyers alike, according to Jardine Motor Group’s Matt Wrigley.
Drivers wanting to prepare for winter weather could see an increase on winter tyre demand, which dealers should capitalise on to increase profits.
Pendragon’s Pinewood car dealer software provider has expanded its reach into the Dutch automotive sector with the roll-out of its DMS offering to Hyundai franchisee Dirk Barten Group.
Dragon2000 has announced that dealers have sold two million cars, completed six million services and charged for 13.3 million service labour hours through DragonDMS.
Pendragon has blamed the performance a faltering UK Motor Division for a 41.4% fall in underlying pre-tax profits in financial results for the first half of 2018.
