Snows SEAT in Poole has received high praise for the "fantastic" service provided to one of its loyal customers, Imali Chislett, who recently acquired a new car through the Motability scheme.
Square Deal Motors (SDM) Mazda Falkirk has been crowned as the Japanese car brand’s UK Dealer of the Year after gaining praise for achieving strong customer loyalty through high levels of service.
Toyota and Lexus will drive franchisees' aftersales customer retention by extending the warranty on its cars to 10 years and 100,000 miles through its new service-activated Relax scheme.
Loyal Nissan customer Patricia McIntosh became one of the UK’s first recipients of the all-new Juke SUV when she took delivery of her 27 new car from Norfolk retailer Crayford & Holt.
Simon Bailes Peugeot customer Elizabeth Hutchinson has been labelled as Peugeot UK’s most dedicated car owner having exclusively driven a series of the French brand's latest models since 1970.
Mitchell Group raised £4,385 for the Mercy Ships charity when it attracted over 1,100 carol-singing customers to its 11th annual Christmas Carol event.
The UK’s fifth Dacia Day will offer 500 customers test drives as part of a series of Europe-wide events to celebrate the brand's "strong sense of community".
Jardine Motors Group emerged victorious from the recent Audi Q Awards 2016, which recognised the best performers from within the German brand’s UK network of retailers.
A study by the Motor Ombudsman has found motorist living in Wales and Scotland are most likely to recommend their local garage.
Recently-established Oodle Finance has secured £60 million of investment to help it roll-out a funding solution for customers from the full range of credit profiles.
Independent car dealers rely on repeat business, making managing customer relationships crucial.
Innovation is a crucial touch point and with the increased chatter of driverless and electric cars increasing in popularity, customers have never had it so good.
Drivers looking for a car service or repair show little loyalty to the repairer they used before, research conducted by WhoCanFixMyCar.com reveals.
