Aftersales software solution provider autoVHC has announced the global rollout of its upgraded vehicle health check software following its acquisition by Snap-on earlier this year.
Customers are being allowed to leave the dealership without having gone through any of the processes that might have allowed them to gain a rapport with the sales staff or add some impetus to make a purchase.
Automotive consultancy BTC has expanded its senior management team with the appointment of Paul Muers as global business development manager.
Automotive consultancy BTC has launched a new version of its electronic vehicle health check software, autoVHC.
Brexit has created uncertainty across all sectors of the economy, with claims it will prompt a steeper decline in new car and LCV registrations to 2018.
The pressure is on dealers to innovate and adapt to consumer behaviours and they have realised that the loss of business to fast-fits is likely to be linked to the convenience and speed of service that such outlets can offer to customers.
Automotive training consultancy BTC has helped to export its sales processes and standards to an Egyptian dealer group which believes that “the UK leads the way when it comes to sales process”.
BTC has appointed three new personnel to support its continued business expansion in UK and international markets.
Following the release of the 16 plate registration, it’s been a busy time for dealers the length and breadth of the country.
Dealerships across the UK could be missing out on as much as £460 million worth of aftersales opportunities as they fail to sell 44% of 'red work' to customers.
Almost a quarter of a million used car buyers may have made their purchase without taking a test drive in their chosen vehicle, research by webuyanycar.com has revealed.
Car dealers’ sales processes are suffering from a “lethargy” which sees many customers leave the showroom without having taken a test drive, had their part-ex valued or finance offer calculated.
Here’s a look at five common causes of lost sales in the automotive industry – and how they can be avoided.
By creating a buzz in the showroom and offering incentives such as discounts, potential customers are more inclined to make a purchase, resulting in greater sales and greater profitability for the dealer.
Franchised dealers are missing out on more than £450million worth of revenue by failing to sell ‘Red work’ identified during vehicle health checks, according to BTC.
