Market and economic forces have created a scenario where franchised car dealerships' savvy aftersales departments are looking outside their traditional zero-to-three-year-old vehicle bread and butter.
With costs soaring, a constricted new car market and a used car market under pressure, the concern that routine vehicle servicing, maintenance and repairs (SMR) could be delayed, or cheaper alternatives sought by cash-strapped customers, is all too real.
Car buyers and aftersales customers need to receive a consistent experience online, in-store and across departments, CitNOW Group’s chief customer officer Carol Fairchild will tell delegates at next month's Automotive Management Live 2022 event.
Dacia UK is poised to lead the Renault Group with new digital innovations as it looks to strengthen its position as a “brand in its own right”, according to director Luke Broad.
In AM's latest '10 Minutes With...' supplier interview Aston Barclay chairman Greg McLeod talks to AM about the automotive remarketing business's growth since acquisition in 2017 and what will come next.
In his latest automotive retail sector analysis for AM magazine David Francis delved into the strength of the Volkswagen range, Toyota's electric car conundrum and considered whether premium SUVs might be running out of road.
I had just finished making a complete mess of trying to record a 25-second sound bite for the BBC on supply chain problems in the industry, when a security man from the nearby shopping complex came over and wanted to know what we were doing.
As 1 in 2 car dealers predict their 2022 profits will be down vs 2021 AM's survey finds 1 in 4 have made wage increases above 5% to help staff with living costs
Dr Rebecca Harding, an advisor to the Council of the Society of Professional Economists and former chief economist of the British Bankers Association, will deliver a keynote presentation at Automotive Management Live next month to help guide motor retailers through the turbulent economic conditions.
Retailers need to maintain the digital momentum they had accelerated during the pandemic to avoid potential lost sales at a time when the market is constricting, Marketing Delivery managing director Jeremy Evans will advise attendees at the 2022 Automotive Management Live show.
More than a dozen new and innovative suppliers have signed up to exhibit at Automotive Management Live 2022, the annual exhibition at Birmingham's NEC for the UK's motor retail industry.
Tributes to Queen Elizabeth II for her lifelong support of, and interest in, the UK's automotive sector feature in the September 2022 issue of AM magazine, available to read here free in digital format.
Automotive retailers should exploit all areas of EV driving now to create new revenue streams as vehicle ownership expands, Alan McCleave at electric charging and energy management system firm Wallbox will tell visitors to AM Live 2022.
Expectations of a seamless digital journey are set to be exceeded with new technology at HR Owen’s new multi-brand supercar showroom in Hatfield, chief technical officer Brett Ward has told the AM News Show.
In the latest episode of the AM News Show carwow founder and chief executive James Hind explains how the online remains a lead generator rather than an ecommerce platform.
The topic of electric vehicles (EVs) and the adjustments motorists must make when driving them came up in conversation with manufacturer bosses and fellow trade journalists recently.
While franchised dealers have been busy preparing to sell and service new electric vehicles (EVs) for a while now, used car specialists have also started to carve themselves a niche in the market.
The relaunch of electric car brand Smart, plus reasons for consumers to buy EVs and success stories from used EV dealers are all among the features in the July 2022 issue of AM magazine, available to read here in digital format.
Five generations and 50 years after the Range Rover reimagined the 4x4 with a luxury twist the all-new version is now looking to cement its status with a six-figure price tag.
A decade after its launch into the UK car retail sector, carwow co-founder and chief executive James Hind has reflected on the road that led to an "exciting new growth phase".
