Renault dealer Kineholme Garage in Otley claims to have increased its aftersales revenue by more than £165,000 in the 12 months since partnering with service plan provider EMaC.
A total of nine UK Ferrari Dealers have been nominated as “Ferrari Classiche Authorised Workshops” as part of a bid to ensure classic supercars get the aftersales treatment they deserve.
It has been revealed that 74% of motorists rely on independent garages for servicing, MOT and repairs.
Pinewood Technologies has released its latest aftersales feature to all Pinnacle DMS users.
Consumers still rate franchised sector as more expensive for car servicing despite offering the lowest costs.
Volkswagen Commercial Vehicles has launched National Central Billing to help fleet customers interact with its van dealerships.
Cost-saving benefits, a free dash cam, no-quibble tyre replacement and a 24-hour on-call service are being served up by Skoda as part of its new SME Direct offering.
Japanese brands continued to dominated the What Car? reliability survey, with the Toyota Aygo, Honda Jazz and Lexus CT200h all scoring top marks.
Servicing Stop has hit back at what it sees as a continuation of big brand garages monopolising the market and called on independents to raise their standards.
Franchised dealerships experienced a £9 million revenues boom as aftersales business increased 8% during Q3, according to autoVHC.
The Motor Ombudsman is “on course” to handle 34,000 consumer enquiries by the end of the year after answering 9,400 calls and emails in Q3.
Recent research shows dealers are losing thousands of pounds in revenue because they are not completing vehicle health checks.
Mercedes-Benz will recall around 400,000 vehicles in the UK as it seeks to fix a potential airbag safety issue.
MotorEasy has launched what it claims to be a ‘world first’ warranty product in the form of a plug-in vehicle diagnostics tool.
A small number of independent dealers boost their bottom line with aftersales. Should more follow suit?
Revive! West Lincolnshire has been shortlisted in the Lincolnshire Media Business Awards 2017 as SME business of the year.
Franchised dealers are still struggling to overcome the perception of being a more expensive aftersales option than their independent counterparts, according to Autumn 2017 NFDA Consumer Attitude Survey.
Thorite officially opened its Bristol sales and service centre on September 27 with local MP Ian Blair.
Autosupplies Chesterfield has acquired Barnsley based motor factor Butlers Automotive.
Independent workshops had an average customer satisfaction score of 89.8% compared to 79.4% for franchised dealers.
