Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
Harold Bowden has passed his BMW master technician accreditation for the seventh time and is the only one in England to retain the certification for so long.
The fourth RMI Academy of Automotive Skills training site has opened in Lincoln.
Engineers from Caterham will attempt to build a new Caterham Seven 170 in less than six hours in a glass pod elevated 450ft above Brighton’s seafront.
The aftersales team at Sytner Group’s Harold Wood BMW/Mini dealership at Harold Wood claimed the AM Awards 2021’s Best Aftersales Team category.
Alan Day Group is set to launch a pure electric ABT Volkswagen e-Transporter 6.1 onto VW’s Mobile Service Clinic fleet to offer zero-emission maintenance to London-based customers.
Automotive motor factor The Parts Alliance has appointed “passionate business leader” Mark Eburne as its new president and chief operations officer.
Hyundai Motor UK and Volkswagen UK have announced partnerships with eDynamix as part of efforts to automate and streamline their dealers' aftersales customer service.
The Institute of the Motor Industry (IMI) will address automotive sector challenges at a virtual conference featuring speakers from JLR, Halfords and Sytner Group.
Bridgestone has outlined a strategy to install 3,500 electric vehicle (EV) charging points across its European retail and service network.
Car retailers enjoyed a 364% year-on-year increase in profits during July as appreciating used car values boosted the sector, according to ASE.
Stellantis is rolling out its LCV training programme to aftersales managers and customer service advisers, following the scheme’s initial success with technicians.
Tyre service and maintenance provider, ATS Euromaster, has expanded its mobile van fleet to meet surging demand for mobile servicing.
Fix Auto Sandhurst has completed a programme of investment, which has refurbished the business hit by an arson attack in 2020.
EMaC MD John O'Donnell has joined the Automotive 30% Club, which sees members aim to fill at least 30% of key leadership positions with diverse women by 2030.
A new iGarage mobile phone app that directly connects car owners and dealerships is set to launch in the UK in September.
CitNOW has integrated Bumper’s buy-now-pay-later technology into its Workshop electronic vehicle health check (eVHC) tool.
Audi UK have selected Vehicle Vision as the provider for their dealer network aftersales video solution, Audi Cam.
The Institute of the Motor Industry (IMI) is calling for a £15 million investment in electric vehicle (EV) technician training from the Government.
