Audi UK have selected Vehicle Vision as the provider for their dealer network aftersales video solution, Audi Cam.
The three-year contract extension has been awarded to the video software company, who have been working with the premium brand since the launch of Audi Cam in 2012.
Vehicle Vision said the contract period will see a significant milestone reached, as 2022 will mark the 10-year anniversary of Audi Cam.
Aidan Rooney, product director and founder at Vehicle Vision, said: “Extending our relationship with Audi UK once again is fabulous news and means that next year we’ll have provided our software to Audi for 10 years.
“It’s a true landmark moment for video in the automotive industry and is testament to the forward-thinking mindset of the Audi brand.
“From day one we’ve been dedicated to enhancing the brand reputation of our customers rather than our own, that's why we’re better known for white labelling our software products.
“Audi Cam is the perfect example of how this can work and continue to be hugely effective even as we approach the decade mark.”
Since its launch, Audi Centre usage and customer engagement in the video solution has increased year on year (YoY), according to Vehicle Vision.
It’s expected there will be more than 700,000 Audi Cams sent to customers during 2021 and usage is expected to grow by 10% annually as new functionality and workflows are added to the system, it said.
The past 12 months have seen customer engagement with the system of more than 88%, according to Vehicle Vision.
Last year, Vehicle Vision formed a partnership with Auto Service Finance (ASF) to offer motorists interest-free instalment payment option for repairs.
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