Jaguar Land Rover (JLR) has committed to reducing greenhouse gas emissions across its operations by 46% by 2030.
In addition, the company will cut average vehicle emissions across its value chains by 54%, including a 60% reduction throughout the use phase of its vehicles.
By the end of the decade, JLR will reduce its direct greenhouse gas emissions across vehicle manufacture and operations by 46% in absolute value compared to a 2019 baseline.
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Spotlight on the customer
In this issue:
What consumers really want - trends and habits dealers must understand to provide the right buying experience
Barriers to EV purchase - many private motorists need extra help before they take the plunge
Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value
Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool
A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.
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Jessica Maguire
Web producer
Jessica is the event and digital content co-ordinator for all our events.
Until April 2023 she was our web producer.
She started her career as a content writer for a digital marketing agency that specialised in financial services, where she worked for more than two years.
Jessica was awarded the degree of Bachelor of Arts with Honours in Multimedia Journalism in 2017.
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