RAC has announced that online reviews for members of its dealer network are beating customer service icons such as Apple and Amazon.
Bristol Street Motors Nissan in Darlington has won the manufacturer’s Customer Quality Retailer of the Year award.
Author: Andrew Thompson; partner and clean-tech specialist at intellectual property firm, Withers & Rogers.
Growth in the UK new car market is slowing, with May's registrations of 198,706 units only a 2.4% rise over the same month last year.
Dealers would like fleets to better plan ahead their remarketing model mix when purchasing their vehicles, according to The Car People.
Video has led to a boost in customer confidence and satisfaction levels says Sytner, but not necessarily an increase in red work authorisations.
BMW have unveiled its new X1 crossover.
Pendragon Vehicle Management has changed its leadership structure.
TVR has announced that it will return to the market with a new British-designed and built sports car.
UK Volvo dealers had already taken more than £150 million worth of orders for the new Volvo XC90 seven-seat SUV before they'd all received their demonstrators.
Privately run car dealer Benfield has continued its £20 million capital investment programme with the opening of a £1m Volkswagen showroom in Newcastle.
Annual used car sales surged to a six-year high in 2014 to a total of 6.89 million vehicles.
Listed car dealer Caffyns this morning announced revenues up 8.9% to £210 million and underlying profit before tax up 14% to £2.47m for the year to March 31, 2015.
Motor retailing faces challenges from multiple touchpoints in the customer lifecycle leading to an inconsistent experience, says Grass Roots' Adam Goran
Vauxhall have released the first images of their 7th generation Astra. Production of the new hatchback will start later this year, in Ellesmere Port, Cheshire.
Dealers would like fleets to better plan ahead their remarketing model mix when purchasing their vehicles.
The new Honda Civic Type R is set to hit UK showrooms this July, and is expected to be the most extreme yet.
NextGear Capital is celebrating its first year anniversary by embarking on a tour across many of its independent auction partners in the UK, from June 1 – 12.
Investment banking boutique Zeus Capital has appointed Mike Allen (pictured) as its head of research.
At this year’s AM and Institute of the Motor Industry (IMI) People Conference, delegates will be shown how the Agile Future Forum (AFF) practices can benefit the automotive retail sector.
Seat UK has appointed Jason Coleman as its national fleet sales manager, stepping up from his former role as area sales manager.
Peter Vardy has awarded students from Strathclyde Business School a £2000 cash prize, following a 12 week project to develop digital marketing ideas.
The core zero- to four-year-old parc declined 20% in 10 years and dealers need to be at the top of their game to fight back, said Trend Tracker's Chris Oakham
PCPs and manufacturer pressure on volumes are raising concerns of a return to a buyers’ market, says Rupert Pontin.
BCA Marketplace PLC has acquired car auction services group SMA Vehicle Remarketing Ltd for £42million.
Ford of Britain has appointed Andy Barratt as its new chairman and managing director, from July 1.
Jardine Motors Audi in Milton Keynes has been evacuated following part of its roof collapsing, at midday today.
The Motorist’s Organisation has appointed former executive director of Auto Trader Craig Stevens (pictured) as its non-executive director.
Long-standing Tees Valley Mitsubishi customer Andy Macnaughton-Jones is getting ready for a charity trek up Africa’s highest mountain, Mount Kilimanjaro.
Hepworth Honda managing director Stephen Brighton is set to take part in the London to Paris 24 cycle challenge on July 4.
