Booming new car sales and stable used car values only paint half the picture for 2015’s market, writes CAP’s Philip Nothard.
The original AM100 contained only turnover and only slowly progressed to include profit and return on capital and a number of other performance measures. This review, for the first time, includes groups beyond the AM100.
Dealers and carmakers both need to behave ethically to rebuild trust.
Expert advice on creating sustainable, profitable and compliant F&I products from the AM F&I Compliance Conference.
Be clever and creative in your approach – be authentic, understand how best to speak to your customers, personalise your approach to their wants and needs, and be sure to bring them along the journey of their new purchase.
Motorpoint is said to be on the brink of floatation on the stock market after being buoyed by the performance of the Auto Trader Group.
The independent automotive sector was urged to “survive and thrive” amid an increase in hybrid vehicles, changes to government legislation and new vehicle production techniques.
Volkswagen is to drop ‘Das Auto’ from advertising campaigns.
A ringing endorsement from staff has seen the Swansway Group end 2015 on a high with Best Companies 3 Star Accreditation status and inclusion in The Sunday Times 100 Best Companies to Work For.
Awards success brought a warm glow to Snows SEAT Southampton as the dealership was recognised for its use of an innovative new video service.
Sports fans will be getting familiar with Suzuki after Wigan’s Chapel House dealership announced a sponsorship deal with the city’s football and rugby teams.
A used car dealer found to have clocked cars, forged documents and knowingly “misdescribed” vehicles has pleaded guilty to fraud following an investigation by trading standards officials.
Chester-based car dealer Mitchell Group held its annual Christmas carols event, filling Chester Cathedral with over 1,200 Lexus, Mazda and Skoda customers.
Former apprentice technician Mark Groom has been singing the praises of dealership apprenticeships after progressing to the role of workshop controller after just three years.
A predicted seasonal decline in used cars sales has seen average values drop by 1.8%, according to CAP’s Black Book.
A new online portal has announced its arrival in the UK by claiming to offer dealer and consumer customers “the most cost effective platform to buy and sell vehicles in the UK”.
Close Brothers Motor Finance appoints Luke Sugden as credit risk director as part of a push to boost dealers' FCA compliance and meet consumer expectations.
Fire has rendered Arnold Clark’s Aberdeen service department inoperable and caused damage to eleven customer cars.
German and British brands remain top of customers’ Christmas wish list, with VW’s brand image not dented too significantly by recent emissions woes, according to Motors.co.uk.
Ashford Orbital dealer principal Ray Kemp has said that he is “delighted” to be part of the Mitsubishi success story after cutting the ribbon at the brand’s 12th new showroom of 2015.
Auto Trader is aiming to reach 25 million customers with a series of new TV adverts set to be screened from January 1.
Consumer confidence levels in Volkswagen have returned to normal despite the ongoing emissions scandal, according to one dealer group boss.
Neil Pirie has been appointed as field account manager at the multi-franchised Camargue Group.
The fastest selling used car in the UK in November was the Chevrolet Cruze hatchback, according to Glass’s.
The penalisation of the industry as a whole as a result of one key player would be unfair but this is a real possibility.
Richard Balshaw has been appointed customer services director for Toyota (GB), replacing Steve Settle who has retired.
Dealer group salaries increased on average this year – but pay levels continue to be relatively stagnant, new research reveals.
Dealer group Wessex Garages saw a 46% increase on new Nissan car sales from January until September as compared to the same period the previous year (2014).
