Drayton Motors Kia, Boston, has maintained its family feel despite rapidly expanding the business
Hepworth Honda found that giving employees ‘time to thrive’ payed off in staff loyalty and customer service
Livery Dole Mitsubishi says recognition schemes and ‘positive strokes’ keep employees happy
Luscombe Motors' empowered employees enjoy mentoring schemes, reward nights and community work
Bonuses, awards for those going ‘above and beyond’ and anniversary gifts all boost loyalty at Premier Ford
How better to make staff feel special than a birthday cake from your on-site chef?
Tracks of Exeter's staff are encouraged to have fun, whether at an on-site barbecue or lunch with the boss
Stress-busting perks and a family ethos help Whetstone Audi's city site to punch above its weight
The latest issue of AM is out now - including the winners of the AM Best UK Dealerships to Work For 2018.
Nine out of 10 car dealers say supply was restricted, with 67% classing shortfall as ‘severe’
A combination of collapsing new car registrations and WLTP’s effects on fleets and leasing companies is hitting used car supply and driving record wholesale prices
Institute of the Motor Industry (IMI) analysis shows that only 3% of all vehicle technicians are currently qualified to work safely on electric vehicles (EVs).
Profits have risen at AM100 dealer group Caffyns following growth in used cars and aftersales.
The new Electric Vehicle Approved (EVA) scheme from the National Franchised Dealers Association has been endorsed by the Government’s Office for Low Emission Vehicles (OLEV).
The European car market continued to decline in October 2018, as 1.12 million vehicles were registered during the month, down 7.1% on the same time last year.
Many under-performing retailers are failing to turn leads into sales opportunities by not having suitable processes in place, according to Coachworks Consulting.
Ford will add a new Focus Active crossover SUV to its range in January next year.
Close Brothers Motor Finance employees volunteered 818 hours of their time for charity initiatives in October, the company’s volunteer month.
Vauxhall has started piloting a live video streaming service for vehicle demonstrations at the Tony Levoi dealership Vauxhall in Romford, Essex.
Pendragon, one of the biggest dealer groups in the UK, is to appeal a £144,000 fine after a Middlesborough Court ruled that it failed to tell a customer that a used car it sold was an ex-lease vehicle.
Car MoT failure rates have fallen (rather than risen) since new, more stringent rules came into force on May 20, 2018.
Former Northern 4x4 Centre boss Stewart Rogers has been handed an 11-year directorship ban after he defied a previous five-year order to run his Auto Testing Limited (ATL) business.
Motorpoint has launched its Price Pledge, to guarantee its customers the lowest possible prices on used cars.
Park’s Motor Group director Ross Parks has said that the business' performance with its McLaren Automotive is “exceeding all expectations” as it prepares to start development of a new supercar showroom in Leeds.
Arnold Clark did not skirt around the idea of fund-raising when employees were asked to raise funds for a number of good causes through a series of Kiltwalk charity events.
New approaches to service and maintenance will be needed as personal contract hire increasingly makes an impact in corporate circles, says Epyx.
Mercedes-Benz Vans and learning and development agency RTS Group has been recognised by the British Excellence in Sales Management Awards (BESMA).
Over 60% of motorists are willing to move to usage based insurance (UBI), according to new research from Vodafone.
Lookers has won two awards in recognition of its approach to email marketing at the recent Communicator Click Awards.
Seat will enter the seven-seat SUV market in early 2019 with the launch of its new flagship, the Tarraco.
