Lexus dealers will be offering a higher level of customer service to prospective buyers following the launch of a new test drive promise.
CitNow has reached a ‘landmark’ million customer videos in March, reflecting the automotive industry’s use of video technology.
MG Motor UK has increased its footprint in London with the opening of WLMG Marylebone, which will be a “key addition” to brand’s nationwide dealer network.
City cars and superminis seemed to be falling out of favour as the two segments led the largest April decline in used cars values since 2011, Cap HPI has reported.
Dealerweb has appointed Heather Upchurch as the company’s first chief technology officer to support the next phase of growth.
Supercar retailer Motorhub has been fined £53,567 by National Trading Standards following a series of second-hand vehicle sales that misled consumers in “reckless” fashion.
Pentagon Motor Group has adopted Apple’s Business Chat technology across its dealerships to allow customers to communicate via instant iMessage.
Medium term rental can provide car dealers with the opportunity to double their sales, according to Meridian Vehicle Solutions.
The first group of 18 technicians to complete Groupe Renault’s Advanced Apprenticeship Programme have all graduated from the scheme “with honours”.
The Government is being advised to bring forward its ban on the sale of new petrol and diesel cars from 2040 to 2030, in a new report from the Committee on Climate Change.
Car retailers improved their profitability by 4.4% year-on-year to an average of £118,000 during March, according to the latest data published by ASE.
Many of us expected Q1 loses for Tesla last week, but I for one hadn’t anticipated such eye-wateringly bad figures. The firm lost over $700m in the first quarter of 2019, one of its worst quarterly results ever.
Swansway Motor Group has reported a 35% increase in its profit before tax in its annual financial results for 2018 – despite a decline in turnover.
The seeds of a different used car market 10 years from now have already been sown including fuel type changes, new funding methods and a digitised wholesale sector, according to Philip Nothard of Cox Automotive
Pendragon has disposed of its two Hornburg Group Jaguar Land Rover (JLR) dealerships in California as it progresses its plans to reduce its exposure to premium brands and withdraw from the US.
BCA has become the first member of the National Association of Motor Auctions (NAMA) to sign up to the National Franchised Dealers Association’s (NFDA) Drive My Career initiative.
TrustFord has opened a new 10-acre pre-delivery inspection (PDI) and vehicle preparation centre amid plans in to grow its fleet volumes to “50,000 to 60,000” during 2019.
Growth in the UK van parc has been almost doubled that of cars since the start of the century as online shopping boosts retailers fortunes, Society of Motor Manufacturers and Traders (SMMT) research has found.
Car retailers must elevate their customer service offering as sales of premium cars surge, according to AX.
Tesla has launched the online configurator for its Model 3 electric vehicle (EV) as order books opened for the £38,900 saloon car in the UK.
Former Sturgess Motor Group chairman Robin Sturgess died peacefully at his home in Rutland more than 60 years after being bitten by a motor racing bug that would help put him on the fast lane to a career in car retail.
Customers are more satisfied with their franchised dealers, according to an NFDA survey, which hints at the opportunity for manufacturer-trained workshops to secure more custom, as the technology and powertrains of cars becomes increasingly complex, according to Mark Squires, president of the National Franchised Dealers Association.
A major project to extend and improve Porsche Centre Sheffield has been completed, resulting in a new showroom and workshop facilities.
As innovations go, it’s hard to match the impact of Henry Ford’s development of the assembly line in 1913.
Vertu Motors has recruited Justin Shipley as national fleet sales manager, supporting group fleet director Jonathan Snelson.
Colleagues at Vertu Mercedes-Benz Reading are celebrating after Matt Irzyk was named a ‘Leading Light’ in the Mercedes-Benz retailer recognition programme.
Bristol Street Motors Birmingham Seat has welcomed Mark Gibson as its new general manager as it embarks on a new era with the Cupra performance brand.
The Society of Motor Manufacturers and Traders (SMMT) has stated that a new period of Brexit limbo has not ended the “havoc” for automotive sector as it revealed that UK vehicle production had fallen by 15.9% in Q1.
H.R. Owen has announced that its Jack Barclay Bentley Service Centre has been named Bodyshop of the Year 2018 by Bentley Motors.
Auto Trader’s chief operating officer and chief financial officer Nathan Coe is set to become the online vehicle marketing giant’s chief executive following the retirement of Trevor Mather.
