Vauxhall has set a new benchmark in handling service/repair bookings and enquiries from aftersales customers which retailers will need to meet themselves or achieve by joining a central call centre.
The first eight technicians from Volkswagen Commercial Vehicles’ network of Van Centres have successfully completed the new Master Technician assessment programme.
Chevrolet is claiming the new Matiz could become the cheapest car to run in the UK.
Having the wrong smell in a car can cause speeding, dozing and road rage, according to the RAC Foundation.
Connaught has been selected by the Energy Saving Trust to represent sustainable vehicle technology at the forthcoming Climate Change conference in Perthshire, Scotland on Monday (June 6).
The 100 millionth Volkswagen, a Touran 1.9 TDI, rolled off the assembly line in Wolfsburg on May 24, making VW the first automotive manufacturer on Europe to reach this production milestone.
After a two-year absence, Chrysler and Jeep brands are returning to Aberdeen with the construction of a £500,000 facility on Whitemyres Avenue, off Lang Stracht.
Mitsubishi Motors is to pull its sponsorship of Bristol Rugby Club at the end of the 2004/2005 season.
New Minister of State for Industry and the Regions to speak at autoretailing 05
New car margins are under acute pressure, even for some premium brands, and many dealers are looking to counteract this by renewing their focus on used cars.
Nick Lancaster, chief executive of London-based HR Owen, is warning manufacturers that traditional franchised car retailing may no longer be viable with volume brands in the South-east because of soaring costs.
Karma Cars, the Watford car supermarket launched by the Private and Commercial Finance Group, is to close after less than a year in business.
Roger Putnam, who retires as chairman of Ford of Britain this month, is the new president of the Society of Motor Manufacturers and Traders (SMMT), pledging to address a range of issues facing the industry.
General Motors' Chinese joint venture is taking over a disused car factory in the city of Qingdao to help meet rising demand for small-sized vehicles.<P>
Toyota GB hit primetime TV with the new Aygo last month. It supplied 10 city cars to BBC TV’s Top Gear for use in a five-a-side car football match, broadcast the day after the FA Cup final.
Car retailers are exploiting stable market conditions and demand for older vehicles to shift used car stock more efficiently and at higher values, despite patchy consumer demand.
Fiat Auto has produced its six millionth Punto.
The motor industry has managed to pull itself back from the high levels of insolvency recorded in 2004, despite more limited businesses in the UK failing in the first quarter of 2005 than in the same period last year.
An automotive waste management specialist has warned that the automotive industry is not yet ready for new hazardous waste regulations, which come into force next month.
General Motors and Ford are planning to lower prices and cut more production in the US as they continue to lose sales to their Asian rivals.
Hyundai Motors’ May sales rose 6.6% from a year earlier, lifted by healthy exports of Sonata sedans and Tucson SUVs to the US market.
Automotive Skills, the sector skills council for the retail motor industry, has announced the formation of a ‘skills accreditation task force’.
Peugeot’s new 107 has achieved a 4-star rating in the latest round of Euro NCAP tests.
Nissan has announced that it’s new Micra 160SR will go on sale for £9,995.
The AA has been ranked as the top roadside rescue and recovery service in the annual JD Power 2005 Roadside Assistance Study.
Citroen has announced prices and specification for its C1, launched yesterday.
A full investigation into the collapse of MG Rover has begun after the Department of Trade and Industry secretary Alan Johnson called in fraud and insolvency specialists to act as inspectors in an official inquiry.
New rules governing internet car sales will make it easier for vehicle retailers to provide protection for consumers.
A shipment of CityRover cars has been left stranded at Royal Portbury docks following the collapse of MG Rover, reports Channel 4 News.
A forthcoming new law involving product recalls – including company vehicles –could have serious implications, an industry expert is warning.
