News - Page 11
FCA confirms DCA complaints handling pause to December 2025
Car loan providers and dealerships won't need to give a final response to customer complaints related to discretionary commission arrangements (DCAs) for more than a year while the regulator continues to tackle the issue.
Strategic planning key to agency success in UK market, says Steve Young
Implementing the agency model in the UK automotive market requires a carefully planned and strategic approach to overcome significant challenges, according to Steve Young, managing director at ICDP, in the latest Insight Quarterly report from Cox Automotive.
EVs lose value twice as fast as ICE vehicles, losing average +£11K in first 3 years
New data highlights the significant depreciation of electric vehicles (EVs) compared to traditional petrol and diesel cars, with electric cars dropping in value by an average of £11,225 over the first three years.
Bassetts Nissan Swansea named Dealership Ambassador of the Year
Bassetts Nissan Swansea has capped off an impressive year of accolades by being named ‘Dealership Ambassador of the Year’ for 2024, securing its place as the top-performing dealership within Nissan's entire UK network.
MOT testers call on DVSA to reduce administrative burden
Most MOT staff would support calibration companies being allowed to upload calibration certificates directly into the DVSA’s MOT Testing Service (MTS), according to a recent poll conducted by management platform MOT Juice.
Motorists unwilling to pay a premium to go electric, finds Auto Trader
Consumer concerns over the affordability of electric vehicles (EVs) are hindering mass adoption, putting pressure on the government to provide more support for the market, according to new research by Auto Trader.
Land Rover Discovery Sport tops profits for sixth consecutive month
The Land Rover Discovery Sport continues to reign supreme in the used car market, marking its sixth straight month as the most profitable vehicle, according to Dealer Auction’s Retail Margin Monitor for August.