Pendragon Vehicle Management (PVM) has appointed Phil Wilbraham as its new group vice president, following its acquisition by Lithia.
Wilbraham served as group finance director for the former Jardine Motors Group business where he was responsible for financial control and reporting, FP&A, finance transformation and tax for the £1.7billion turnover business.
He was also the UK finance lead for mergers and acquisitions when the business became part of the wider international Lithia and Driveway business in 2023.
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Spotlight on the customer
In this issue:
What consumers really want - trends and habits dealers must understand to provide the right buying experience
Barriers to EV purchase - many private motorists need extra help before they take the plunge
Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value
Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool
A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.
Read nowAuthor:
Aimee Turner
Deputy editor
AM deputy editor Aimée Turner has been a specialist B2B editor and journalist covering the international transportation sector for more than 20 years.
She has specialised in the significant safety, regulatory, and environmental issues that impact advanced technology businesses in the pursuit of more efficient, safer and sustainable transportation modes.
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