The head of a franchised dealer group has blasted Halfords' latest 'Dealer or No Dealer' campaign as "nonsense", adding that "going cheap is often a false economy".
Cycling and motoring chain Halfords has begun telling motorists they may be paying "over the odds for repairs" and they should use its services with no fear of affecting their car's manufacturer warranty.
Halfords chief executive Graham Stapleford claimed motorists who use manufacturers’ franchised dealerships can pay over 50% more for repairs compared with Halfords.
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An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
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