Ford and Citroen authorised repairer John Rylatt and Son in Spalding has achieved ISO 9001 certification.
The award is internationally recognised as an award for quality management in use worldwide as a benchmark for quality. Around 5% of UK businesses hold the certificate.
James Rylatt, director, said: “We have always been proud of the excellent level of service we offer our customers.
“Now with the award of ISO 9001 this has been confirmed by outside experts who are used to judging service of a daily basis in a wide variety of trades and industries.
“We are delighted that our quality management systems and service has stood up to international recognised standards.”
James Middlebrit - 15/02/2013 15:21
This is great Shame the rest of the industry remains so desultory.