Dealers are increasingly making the business case for more diversity and inclusion, but a lot remains to be done
Autotech Recruit managing director Gavin White explains how its temporary contractors help ease technician shortages and why it is moving into longer-term recruitment
Workplace safety watchdog says increased worker complaints prompted it to clarify guidance surrounding work-related damage to mental health
Fully salaried wages may help mitigate motor retail employees’ ‘financial shock’ worries
BEN automotive industry charity survey reveals problem of workers with mental health issues is widespread
Waylands Automotive chief executive John O’Hanlon believes sealers need to put people and culture before process to make car buying fun, enjoyable and memorable
Two winners of Autocar’s Great British Women in the Car Industry awards outline why they think the sector is a good destination for women
Give workers flexibility on social media, but ensure you protect your business reputation
Beryl Carney, JCT600’s head of commercial vehicles, believes the key to good performance is teamwork, communication and empowered employees
Rules proposed under the Government’s Good Work plan could have a big impact on car dealers that use agency workers
Risk to aftersales revenues plus training and staffing demands at the heart of car retailer debate over increased electrification
Car dealers should have a plan for a long-term leader’s departure, expected or not
AM asked four motor retail executives how they built their careers. Tom Seymour reports
Automotive retailers turn to digital technology and other industry sectors when internal promotion is not possible
A look at the internal programmes motor retailers use to identify and develop potential heads of business
The IMI is offering free advice to car dealers on their Apprenticeship Levy funds before April's disbursement deadline
Are recent high street closures good news for staff-hungry motor retailers?
Employers should verify the references they get and obey the law in those they issue
Workplace banter is a HR grey area but if it crosses a line, it can be very costly to employers
A better gender balance would benefit the motor retail sector, female business leaders told Automechanika Birmingham.
Salespeople need new digital skills, but experience should not be overlooked.
… but some dealers believe ‘sensationalised reporting’ of gender pay gaps could actually make problem worse as sector works to attract more women
Changes to the law on including overtime and commissions in holiday pay will be felt even more sharply on the bottom line as trading conditions toughen
Motivational incentives such as holidays, nights out, office perks or even charity work can pay dividends for car dealers
Jardine Motors Group’s Jason Cranswick on meeting technological challenges, getting the best from people and turning targets to dust