People management and PCP car finance figure large in the August issue of AM - Automotive management.
Jason Cranswick, commercial director at Jardine Motors Group, says collaboration is the key to success, with emphasis on both customer and staff satisfaction.
Workplace anti-bullying policies are vital, but will only take employers so far.
Having used the MX-5 for some long-haul work trips, its modest comforts have proved particularly useful.
Audi's new Q5 has the potential to increase dealers' profits and conquest sales, but it will be in short supply.
The Financial Conduct Authority has published proposals to require dealers to better manage risks of non-compliance in staff's pay and performance management.
Group 1 Automotive, ranked 10th in our latest AM100 listing of the UK’s largest dealer groups, is set to climb further up the table with a major acquisition.
AM100 dealer Pentagon Group has gained its first Kia franchise.
Now is the chance for business to put its arguments to the Government and avoid the UK leaving the European Union without some sort of agreement.
Mercedes-Benz chief executive Gary Savage believes direct manufacturer sales are inevitable, but the new business model presents opportunities for dealers.
An apprentice who hadn't been provided with training or the right equipment suffered broken feet after a wheel swap job ended badly.
Consumers are being misinformed by headlines demonising diesel cars, the UK boss of Jaguar Land Rover, Jeremy Hicks, has warned.
A joint NFDA and ICDP study into potential effects of Brexit suggests it could give scope to legislation improving the rights of franchisees under threat.
Almost one in three buyers will stay with a trusted dealer, irrespective of price
Vans and 4x4s suffer in the first five months of the year, but trucks add 19% year-on-year.
