The motor retail industry needs to rethink customer service if it is to reach the levels consumers now appreciate from the world’s online giants, Capgemini's Cars Online study finds
The Financial Conduct Authority (FCA) has warned it will take action against insurance firms failing to to promote transparency and shopping around.
Pendragon has appointed former Jaguar Land Rover executive Mike Wright to its board.
The retail landscape has changed, but Andy Barratt, the chairman and MD of Ford of Britain, believes his dealers are up to the challenge.
Even as ‘diesel demonisation’ and digital buying cause concern, car dealers are driving the search for new profit sources
The April issue of AM is out now. This month we stand accused of journalistic provocation or prophesying doom.
Thurlby Motors in Lincolnshire has ditched both its Nissan and Vauxhall franchises after it “suffered heavily” in 2016 and 2017 from demands to pre-register to hit increasing targets.
AM has issued a call for discussion papers in readiness for launching a brand new feature at Automotive Management Live 2018: The Vision For The Future seminar.
The test drive is the single most important part of a prospective Mazda MX-5 buyer’s experience
The best Volvo dealers in the UK collect awards at the Swedish car brand's annual ceremony
Inchcape Retail UK has dropped its Hunters and HA Fox brands in a programme to bring all its 107 franchised dealerships under the same familiar brand.
Dealerships can now register their interest for the AM Best Dealerships To Work For 2018 programme.
Cambria Automobiles reports that its gross profit per unit on new cars has risen as the market continues to decline.
A 2.8% fall in new car registrations in February to 80,805 units was caused by lower demand in all segments.
Multi-channel retailing, business disruption and new tools to make dealerships more effective are discussion points at the AM DigiTech Conference.
