Direct Line has teamed up with Thatcham Research, DG Cities and the Women’s Engineering Society to deliver a view of the car workshop of the future in a bid to attract an new generation of technician talent.
Renault Retail Group has been fined after health and safety inspectors discovered evidence of serious safety breaches relating to faulty vehicle lifts at its dealerships in Coulsdon and West London.
Vehicle manufacturers need to engage in greater levels of ‘calibration collaboration’ to deal with the rectification of new advanced driver assistance systems (ADAS), if they are to assure a swift turnaround of accident repair work and avoid ‘bodyshop backlogs.’
Franchised car dealers should prepare for a rise in demand for MOTs as a record number of cars are due for their first test this year.
Swansway Group has thanked firefighters who battled to contain a fire at its Stafford Land Rover dealership overnight.
Franchised car dealers delivered an aftersales bounce-back to end Q1 following a slump in in the last quarter of 2017, according to autoVHC.
CDK Global has developed a connected workshop concept, using a suite of digital aftersales tools that combine as one solution.
Vospers has targeted greater aftersales efficiency from its £12m supersite which is scheduled to open in Exeter later this year.
Glyn Hopkin claims that it has halved aftersales lead times with the creation of a new multi-brand aftersales facility to support its Nissan, Fiat, Abarth, Alfa Romeo, Jeep and Renault retail sites in Chelmsford.
The average franchised car dealer missed out on £429 million of aftersales income by selling just 53% of urgently required work, according to the findings of autoVHC’s annual aftersales report.
Franchised car retailers in the North West should be filling their workshops with vehicles damaged by the capital’s gaping pot holes, according to data which suggests vehicles have sustained £915 million of damage due to rutted roads.
Franchised car dealerships experienced a 24% slump in workshop activity during Q4 as 323,000 fewer vehicles passed through their aftersales departments, according to autoVHC.
Dealers are being urged to recognise aftersales and servicing as a way to combat the decline in the new car market, by Incadea UK managing director Paul Humphreys.
The Department for Transport has ditched plans to extend the wait on a new car's initial MOT from three to four years due to concerns about road safety, following Government consultation period.
Epyx has announced the release of a new reporting platform designed to give aftersales departments an enhanced insight into their business.
Volvo has opened a new £6 million training and development centre in Daventry to help support its ambitions to become a leading premium brand competitor in the UK.
The Institute of the Motor Industry is preparing for a meeting with the Minister of State at the Department for Transport to discuss the implementation of a Licence to Practice for technicians working on high-voltage AFVs.
The Institute of the Motor Industry (IMI) has joined with the Shadow Minister for Transport Karl Turner to request an amendment to be made to the Automated and Electric Vehicles Bill.
The Motor Ombudsman has urged consumers to look out for its logo when considering a workshop for their car’s winter checks and servicing.
While franchised dealers hope investment and training requirements will deter independents, AM’s survey suggests most workshops are unprepared for boom in AFVs.