Auto Trader is replacing its i-Control used car stock pricing platform with a new Retail Accelerator platform in an effort to help retailers claw-back some of the £290 million lost to overage stock each year.
Dealer service departments are not communicating with customers in the ways they expects, according to the latest JD Power Customer Service Index (CSI).
MG Motor UK has launched a new online aftersales dealer portal which enables its franchised retailers to access the latest aftersales marketing, parts and pricing information.
Drive Vauxhall retailers will take part in a two-week training roadshow from CitNOW to improve the Group's video engagement skills.
CarGurus claims to have driven lead generation growth of upto 32% for car retailers through a new paid-for search offering launched as a result of its new partnership with Google.
Nearly three quarters of car owners (71%) have said they are now considering an electric vehicle (EV) as their next car, up from 25% in September 2017, according to research by Auto Trader.
The Capgemini Research Institute has found that just 10% of major automotive companies are implementing artificial intelligence (AI) projects at scale, despite evidence that the technology could add millions to their profits.
The move towards an electric vehicle (EV) future is gathering pace might be led by automotive manufacturers but it presents car dealerships with range of revenue-driving opportunities.
Dragon2000 has warned dealers and their customers against being targeted with phishing and email scams as problems increase.
Volvo Cars has introduced a direct consumer business arm as part of an executive restructure designed reshape “what a car is, how people expect to be transported and how they interact with a car”.
The role of technology in the car buying process has been fraught with both opportunities and challenges for a number of years.
BMW and Mercedes-Benz parent company Daimler have announced plans to embark on a “long-term strategic cooperation” to boost their respective development of autonomous vehicle technology.
Vehicle manufacturers need to engage in greater levels of ‘calibration collaboration’ to deal with the rectification of new advanced driver assistance systems (ADAS), if they are to assure a swift turnaround of accident repair work and avoid ‘bodyshop backlogs.’
JudgeService has encouraged dealers to invest in their online platforms, as new research reveals 50.54% of sales for car dealerships come through online referrals.
EnquiryMAX and Cap HPI have announced a new data partnership that will help dealers manage pricing risk in the part exchange process.
Autonomous vehicles could begin trials on UK roads before the end of 2019 after the Government announced that a process is being developed to support the process.
Tracker has warned motorists that 88% of stolen cars in 2018 were removed without the owners keys, confirming that keyless theft is a “harsh reality”.
ScottishPower has launched an exclusive new tariff aimed at EV owners providing discounted electricity rates during off peak hours, which it claims is cheaper than petrol.
Volvo UK is preparing to follow-up online test drive booking trails with Amazon with the launch of its own end-to-end web-based car sales platform.
Peugeot UK managing director David Peel told delegates at the brand’s national dealer conference to “be prepared” for electric vehicles as its makes the transition to an EV model line-up.
