Startline Motor Finance has appointed former Santander UK man John Bannerman as its new head of customer services.
Global automotive consultancy service Impetus Automotive has changed its name following its October 2018 acquisition by to MSX International (MSXI).
Autotech Recruit has partnered with OurVirtualAcademy.com to bring an online training portal for its temporary vehicle technicians and MOT testers.
The Independent Motor Dealers Association (IMDA) has launched a new website to remove “clunkiness” for its car dealer members after helping them drive their own website traffic with the help of Google experts.
BMW and Mini dealers will offer pay monthly service plans to customers through a new partnership with Emac.
Car retailers recorded an average decline in profit of 31.7% during June as the average sum earned declined by £13,000 to £28,000 during the month, ASE has reported.
July 2019 brought with it much discussion around the decline in used car performance despite a level of decline which will remain a moot point.
Santander Consumer Finance (SCF) is launching a new online loan application platform with e-sign capability that can be integrated into a car dealer’s website.
More than half of car buyers rely on online customer ratings when selecting a car retailer to buy their next car from, CarGurus has said.
Over a third of car buyers have expressed an interest in emerging car subscription services, according to survey results published by Motors.co.uk.
Mazda UK has teamed-up with long-term warranty and roadside assistance provider Allianz to offer a new range of service plans through its franchised dealer network.
GForces has signed-up its 200th customer for its NetDirector Auto-e online car retail platform after reaching the milestone in “record time”.
Used car values have dropped by a record 2.2% decline for July as the large executive and luxury executive cars fell out of favour with car buyers, Cap HPI has reported.
While Mercedes-Benz’s aim to complete 25% of new car sales online by 2025 are a welcome development in motor retail the German manufacturer’s targets could be considered “conservative”, says iVendi.
Cox Automotive has sold its Real Time Communications business to its founder and senior leadership team in a management buy-out.
AutoVHC has appointed Paul Muers to replace will now replace outgoing head of business Chris Saunders.
Vertu Motors, Chorley Group, TL Darby Volkswagen and Available Car Supermarkets were among the winners of the 2019 Auto Trader Retailer Awards.
Aston Barclay beat competition from mobile phone provider 3 and Manchester United football club to be awarded the gold award for Best Mobile Strategy at the UK Digital Experience awards.
More than 2,800 consumers have complained to The Motor Ombudsman (TMO) in the last 2.5 years about warranty products they've been sold.
Despite the advent of online car retail platforms and an attempt to deliver soft-touch approach in showrooms, 52% of car buyers feel that the sales process has not changed.
